West Collaboration (discontinued) vs. Whereby

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
West Collaboration (discontinued)
Score 8.7 out of 10
N/A
Launched in October 2020, Hoot Meetings from Intrado was a client-free service used to host and join video meetings. Since rebranding to West Technology Group, the company is discontinuing its collaboration technologies. Hoot Meetings is no longer available.N/A
Whereby
Score 8.6 out of 10
N/A
Norwegian company appear.in offers their flagship video conferencing platform to small teams, both in a free edition hosting up to 4 guests simultaneously in a session or a paid edition that supports up to 12 simultaneous meeting guests, among other features.
$0
per user
Pricing
West Collaboration (discontinued)Whereby
Editions & Modules
No answers on this topic
Free
$0
per user
Pro
$9.99
per user
Business
$59.99 and up
per user/room
Offerings
Pricing Offerings
West Collaboration (discontinued)Whereby
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
West Collaboration (discontinued)Whereby
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
West Collaboration (discontinued)
8.5
2 Ratings
6% above category average
Whereby
7.8
14 Ratings
3% below category average
High quality audio9.02 Ratings9.014 Ratings
High quality video9.02 Ratings9.014 Ratings
Low bandwidth requirements7.62 Ratings8.012 Ratings
Mobile support8.42 Ratings5.011 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
West Collaboration (discontinued)
8.3
2 Ratings
4% above category average
Whereby
8.0
13 Ratings
0% above category average
Desktop sharing8.02 Ratings8.013 Ratings
Whiteboards8.62 Ratings8.04 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
West Collaboration (discontinued)
8.4
2 Ratings
2% above category average
Whereby
9.4
13 Ratings
14% above category average
Calendar integration8.02 Ratings9.94 Ratings
Meeting initiation8.62 Ratings9.010 Ratings
Integrates with social media9.02 Ratings9.72 Ratings
Record meetings / events8.62 Ratings9.07 Ratings
Slideshows8.02 Ratings9.35 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
West Collaboration (discontinued)
8.3
2 Ratings
1% below category average
Whereby
8.3
9 Ratings
1% below category average
Live chat8.42 Ratings9.09 Ratings
Audience polling8.42 Ratings7.01 Ratings
Q&A8.02 Ratings9.01 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
West Collaboration (discontinued)
8.7
2 Ratings
4% above category average
Whereby
6.9
11 Ratings
19% below category average
User authentication9.02 Ratings8.86 Ratings
Participant roles & permissions8.42 Ratings5.09 Ratings
Confidential attendee list8.62 Ratings7.04 Ratings
Best Alternatives
West Collaboration (discontinued)Whereby
Small Businesses
ClickMeeting
ClickMeeting
Score 9.5 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.5 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Enterprises
Google Meet
Google Meet
Score 8.3 out of 10
Google Meet
Google Meet
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
West Collaboration (discontinued)Whereby
Likelihood to Recommend
8.4
(2 ratings)
9.0
(15 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
10.0
(2 ratings)
Support Rating
-
(0 ratings)
5.1
(9 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
West Collaboration (discontinued)Whereby
Likelihood to Recommend
West Technology Group, LLC (formerly Intrado)
It is a great choice if someone wants to add a large number of participants and have a large team. I have been using it and haven’t found it ruining the quality of video because of participants. Furthermore, My team found it easy to join the link . Something that bothers me is that it doesn’t work well with a weak internet connection and this is troublesome for us.
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Whereby
If you cannot use another more common solution on the market or are looking for an alternative to the known solutions, it is a great alternative. If you have other tools already, and just want to test [them], that's fine, but I think the better-known ones have a better chance of using, knowing, and the learning curve will be shorter.
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Pros
West Technology Group, LLC (formerly Intrado)
  • Its integration with [Microsoft] Outlook is very helpful for us.
  • It provides the best quality of video and audio.
  • Its pricing is so fair and justified.
  • Its mobile application works quite smoothly.
Read full review
Whereby
  • Easy to use: The app is very, very easy to use. Literally just create a chat room (input a name) and access it to chat.
  • Call/video quality: I've experienced better call quality on appear.in than in almost all other chat and video conferencing services out there.
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Cons
West Technology Group, LLC (formerly Intrado)
  • It requires a profoundly strong internet connection or else it stops working.
  • It is buggy.
  • There should be an update on it.
Read full review
Whereby
  • The paid version may have dial-in. But I have always used the free version. Dial-in is typically required for an "official" multi-purpose teleconference platform.
  • I did have some trouble with larger groups (5+) when it was Appear.in but almost always use it for small 1-on-1 or 3 person meetings.
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Likelihood to Renew
West Technology Group, LLC (formerly Intrado)
No answers on this topic
Whereby
We are using a larger tool suite that already includes video conferencing instead of our older approach of using different apps from different vendors. appear.in has a simple but great set of features but its pricing scheme is not as scalable as we really need in a 500+ employee company.
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Usability
West Technology Group, LLC (formerly Intrado)
No answers on this topic
Whereby
Very easy to use, technical and non-technical colleagues have used it with no instructions needed. That says all about the app and services.
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Support Rating
West Technology Group, LLC (formerly Intrado)
No answers on this topic
Whereby
Never had to contact support, so we cannot give a rating for their overall support. When we noticed the audio was not always great quality, we simply educated our users to mute the mic and use the in-room conference phone which is connected via a dedicated VOIP link and had much better voice quality. The video performance varied by locations network speed and found it got much worse when the room size increased to over 4 connections.
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Implementation Rating
West Technology Group, LLC (formerly Intrado)
No answers on this topic
Whereby
After a recommendation from a partner, as the system is very easy to use, we simply start.
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Alternatives Considered
West Technology Group, LLC (formerly Intrado)
I was not satisfied with the quality of video Zoom used to provide us. Furthermore, my team didn’t find the Zoom link easy to join and above all creating link for the meeting was very hard and tricky in Zoom which is easy in Hoot and Hoot works well even with a large number of participants, and my teammates find it easy.
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Whereby
I find Zoom more complicated to use and harder to use because a lot of people do not like having to download things to their computers or devices and Whereby is so easy to get connected with . I like that Zoom offers larger rooms, but at this point the cost is not worth the extra expense.
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Return on Investment
West Technology Group, LLC (formerly Intrado)
  • My team and I can better coordinate.
  • I am able to bring my team on one page and can communicate freely.
  • I can add my whole team and the quality of the video remains the same.
Read full review
Whereby
  • In general, any sort of online collaborations saves a lot on your budget. The meetings are rather more on time and can be efficient and short.
  • Easy to drop-by and have a small talk with clients/teammates within COVID era.
  • The URL makes you look fancy instead of a random hash.
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ScreenShots

Whereby Screenshots

Screenshot of Easy video meetings in your browser. No downloads, no login.Screenshot of Up to 50 participants in Townhall rooms.Screenshot of Record, save, and share meetings.