Simple, one-click access to an always on video meeting room.
February 14, 2020

Simple, one-click access to an always on video meeting room.

Alvin Landicho | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Whereby

Whereby (formerly has been used as a quick video call connection to our team members in other office locations. The user experience is quick and simple. Simply double-click a desktop shortcut to the unique room URL. It is used for all team meetings, several times a day. No logging in, no forgotten passwords, or extra steps required. Simple!
  • Simple to connect
  • User friendly
  • Audio quality is not great (compared to our dedicated VOIP lines)
  • Video quality is great in a small room (4 locations--point-to-point) but degrades in larger rooms. We are based in Australia, and I believe the server is in Europe.
  • The pricing is very fair and cost-effective.
  • Excellent ROI
When compared to the other VC platforms, we found Whereby the easiest to use for users and invitees. The only install from a recipient's point-of-view is a Chrome extension. Zoom requires a download and an account to sign into. Microsoft Teams is only for other members on the same domain and requires an app to install and sign into--same for Skype.
Never had to contact support, so we cannot give a rating for their overall support. When we noticed the audio was not always great quality, we simply educated our users to mute the mic and use the in-room conference phone which is connected via a dedicated VOIP link and had much better voice quality. The video performance varied by locations network speed and found it got much worse when the room size increased to over 4 connections.

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Whereby is suited to simple, one-click connection to a shared video room, ideally at a set time (i.e. regular meetings). You can set up a desktop shortcut so it's really easy for a user to join and does not require logging in and setting up, etc. Not suited to private meetings that require a different unique link every time.

Whereby Feature Ratings

High quality audio
High quality video
Low bandwidth requirements
Mobile support
Desktop sharing
Not Rated
Meeting initiation
Record meetings / events
Live chat
User authentication
Participant roles & permissions