Whereby is a great product, particularly for impromptu calls and small meetings
Michael Ball-Marian | TrustRadius Reviewer
Updated January 24, 2020

Whereby is a great product, particularly for impromptu calls and small meetings

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Whereby

I've used Whereby off and on at this company and my previous company (when the product was called Appear.in). In both cases, we have used it as a sort of "gap" filler solution for ad-hoc meetings. In both cases, we had other core teleconference solutions that we used for "bigger" more official purposes. Whereby is a nice solution because it doesn't require an install, and pretty much just works.
  • Great, simple UI.
  • Very high-quality video. Better than Google Hangouts (or whatever they call it these days), and I consider it a comparable product.
  • The paid version may have dial-in. But I have always used the free version. Dial-in is typically required for an "official" multi-purpose teleconference platform.
  • I did have some trouble with larger groups (5+) when it was Appear.in but almost always use it for small 1-on-1 or 3 person meetings.
  • Considering it was free - great ROI. It fills a gap.
  • I never evaluated replacing our core teleconf system, so can't speak to how well it would function as a stand-alone, all-in-one system.
I don't know that it is an apples-to-apples comparison because in most other cases I used these platforms alongside Whereby. The best direct comparison would be Google Hangouts. With Whereby, I think the video and audio are superior, the UX is superior, and it's just a better experience.
I never really needed support. I guess that is a statement in its own right - the product is simple enough and works well enough that I never had a problem!

Do you think Whereby delivers good value for the price?

Yes

Are you happy with Whereby's feature set?

Yes

Did Whereby live up to sales and marketing promises?

Yes

Did implementation of Whereby go as expected?

Yes

Would you buy Whereby again?

Yes

I think it is a great solution for small, informational meetings when all participants have laptops. I haven't really used it outside of that context, so I can't say how well it might perform as a complete stand-alone teleconference system. When you just want to drop someone a link and jump into a high-quality video, it is perfect.

Whereby Feature Ratings

High quality audio
8
High quality video
9
Low bandwidth requirements
Not Rated
Mobile support
8
Desktop sharing
10
Whiteboards
Not Rated
Calendar integration
Not Rated
Meeting initiation
10
Integrates with social media
Not Rated
Record meetings / events
9
Slideshows
Not Rated
Live chat
Not Rated
Audience polling
Not Rated
Q&A
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated