West Collaboration (discontinued) vs. Zoom Rooms

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
West Collaboration (discontinued)
Score 8.7 out of 10
N/A
Launched in October 2020, Hoot Meetings from Intrado was a client-free service used to host and join video meetings. Since rebranding to West Technology Group, the company is discontinuing its collaboration technologies. Hoot Meetings is no longer available.N/A
Zoom Rooms
Score 8.7 out of 10
N/A
Zoom's conference rooms that make it easy to run or join video meetings with a tap of a button. Zoom Rooms bring HD video collaboration into any space – in the office, in the classroom, or at home – and enables in-person and remote participants to interact in real time. The solution also makes it simple to start a meeting, book a room, and share content.N/A
Pricing
West Collaboration (discontinued)Zoom Rooms
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
West Collaboration (discontinued)Zoom Rooms
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
West Collaboration (discontinued)Zoom Rooms
Features
West Collaboration (discontinued)Zoom Rooms
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
West Collaboration (discontinued)
8.5
2 Ratings
7% above category average
Zoom Rooms
8.4
22 Ratings
6% above category average
High quality audio9.02 Ratings8.721 Ratings
High quality video9.02 Ratings8.622 Ratings
Low bandwidth requirements7.62 Ratings7.810 Ratings
Mobile support8.42 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
West Collaboration (discontinued)
8.3
2 Ratings
5% above category average
Zoom Rooms
8.7
13 Ratings
10% above category average
Desktop sharing8.02 Ratings8.213 Ratings
Whiteboards8.62 Ratings9.11 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
West Collaboration (discontinued)
8.4
2 Ratings
3% above category average
Zoom Rooms
8.9
13 Ratings
9% above category average
Calendar integration8.02 Ratings8.413 Ratings
Meeting initiation8.62 Ratings8.513 Ratings
Integrates with social media9.02 Ratings00 Ratings
Record meetings / events8.62 Ratings8.612 Ratings
Slideshows8.02 Ratings10.01 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
West Collaboration (discontinued)
8.3
2 Ratings
3% above category average
Zoom Rooms
8.4
8 Ratings
4% above category average
Live chat8.42 Ratings8.48 Ratings
Audience polling8.42 Ratings00 Ratings
Q&A8.02 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
West Collaboration (discontinued)
8.7
2 Ratings
8% above category average
Zoom Rooms
8.7
12 Ratings
8% above category average
User authentication9.02 Ratings8.312 Ratings
Participant roles & permissions8.42 Ratings7.911 Ratings
Confidential attendee list8.62 Ratings10.01 Ratings
Best Alternatives
West Collaboration (discontinued)Zoom Rooms
Small Businesses
Intermedia AnyMeeting Pro
Intermedia AnyMeeting Pro
Score 7.4 out of 10
Intermedia AnyMeeting Pro
Intermedia AnyMeeting Pro
Score 7.4 out of 10
Medium-sized Companies
JioMeet
JioMeet
Score 9.7 out of 10
JioMeet
JioMeet
Score 9.7 out of 10
Enterprises
Webex Meetings
Webex Meetings
Score 8.6 out of 10
Webex Meetings
Webex Meetings
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
West Collaboration (discontinued)Zoom Rooms
Likelihood to Recommend
8.4
(2 ratings)
8.7
(24 ratings)
Usability
-
(0 ratings)
8.8
(10 ratings)
User Testimonials
West Collaboration (discontinued)Zoom Rooms
Likelihood to Recommend
Discontinued Products
It is a great choice if someone wants to add a large number of participants and have a large team. I have been using it and haven’t found it ruining the quality of video because of participants. Furthermore, My team found it easy to join the link . Something that bothers me is that it doesn’t work well with a weak internet connection and this is troublesome for us.
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Zoom
User friendly, reliable and inclusive to remote audiences. The product grows organically for us which speaks for itself ; the business at sites we could not equip with our initial investments requests it. We have made the choice of Zoom rooms 5 years ago and it is still one our our star products supporting frictionless collaboration.
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Pros
Discontinued Products
  • Its integration with [Microsoft] Outlook is very helpful for us.
  • It provides the best quality of video and audio.
  • Its pricing is so fair and justified.
  • Its mobile application works quite smoothly.
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Zoom
  • Zoom Rooms is built on the Zoom platform so faculty already know it and use it.
  • All touch panels regardless of manufacturer have the same look and feel.
  • Easy to schedule, easy to use.
  • Supports a wide range of hardware from several vendors.
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Cons
Discontinued Products
  • It requires a profoundly strong internet connection or else it stops working.
  • It is buggy.
  • There should be an update on it.
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Zoom
  • Support is prompt, but not always the most immediately knowledgable or helpful.
  • Admin portal is convoluted. There's gotta be a better way to assign scheduling permisissions.
  • Zoom account managers are constantly being reassigned. It is nearly impossible to keep track of who presently is our account manager. When we were going through the process of looking into Zoom Phone, our manager was literally switched twice, resulting in us working with three total managers during that two-month process.
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Usability
Discontinued Products
No answers on this topic
Zoom
User friendliness (experience very similar to the already familiar Zoom app), consistency of the UX across locations and manufacturers. Screen sharing is made super easy (proximity). Zoom rooms support strategic needs for Hybrid work and reduced travels. Backend admin interface is simple (that's good) and provides useful dashboards for trend analysis.
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Alternatives Considered
Discontinued Products
I was not satisfied with the quality of video Zoom used to provide us. Furthermore, my team didn’t find the Zoom link easy to join and above all creating link for the meeting was very hard and tricky in Zoom which is easy in Hoot and Hoot works well even with a large number of participants, and my teammates find it easy.
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Zoom
I personally think Zoom Rooms is superior to Teams. I have setup 3 or 4 Zooms Rooms for my organisation and it is pretty straightforward to do without any formal training or education on Zoom Rooms. My experience with Teams was the opposite. A horrible interface and options deliberately hidden away in menus levels deep. On top of which, Zoom Room outperforms Teams Rooms in both video and audio. On the desktop, Teams is a bloated app whereas, in my experience, Zoom Rooms works well.
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Return on Investment
Discontinued Products
  • My team and I can better coordinate.
  • I am able to bring my team on one page and can communicate freely.
  • I can add my whole team and the quality of the video remains the same.
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Zoom
  • Great value for money as used it more than planned after installation.
  • Finding the use of screen share and whiteboards is becoming very popular and meant we wanted a larger screen for this. ;-)
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ScreenShots