WEX Benefits vs. Zimyo

If you are looking for a company that will be thorough in the substantiation process and will have the employee ready in the event they are audited, WEX is perfect. If you employees have a hard tolerating being asked multiple times to substantiate similar or same claims, this company is likely not for you.

Incentivized

Best suited for automated HR process and effective employee engagement. Not so appropriate for companies who have very specific processes and require customizations that are out of the ordinary.

Incentivized

• In my opinion, poor application of IRS rules
• In my experience, frequent denial of coverage to be later reversed
• In my experience, poor complain processing rules
• need PAPER checks to be sent if you need to reimburse them. PAPER! They don't accept credit cards. A credit card processing company that doesn't accept credit cards.

• Recruitment with the ATS add on.
• Employee Engagement.
• Attendance Management.

Incentivized

• In my experience, WEX has an inability to connect with other entities on the supply chain (bswift, internal benefits department).
• Slow support request turnaround (3-5 business days).
• Makes FSA substantiation unnecessarily difficult.
• Even when there’s a single itemized receipt for all charges, every charge must be substantiated with a separate upload.
• Even though doing so would satisfy IRS guidelines, WEX won’t accept third party explanations of services as FSA substantiation.

Incentivized

• Zimyo has room for integrations.
• Layout is simple but can be better in terms of design, looks a bit like too simple.
• LinkedIn Integration and offer letter management.

Incentivized

WEX Stole my money by closing my account without my knowledge.

We never really had one place for all of our HSA, FSA and COBRA needs. We used multiple vendors and our employees a variety of vendors and banks they could set up their accounts with. WEX really help simplify and uniforms the whole process and help streamline all HSA, FSA and COBRA processes

Incentivized

Zimyo's pricing is better than the rest of the HRMS tools available in the market and very simple to use and deploy within the organization.

Incentivized

• WEX Health has made administration of FSA, HSA, and COBRA so much easier
• I feel confident that WEX Health is compliant, as a company, and that they keep us compliant
• We are always able to call and talk to a knowledgeable representative when we have questions

Incentivized

• Zimyo has resulted in very good ROI.
• Automation of Human Resources Processes.
• We were able to recover the invested amount in 6 months only.

Incentivized