Workday Workforce Management vs. Zendesk Workforce Management

Workday has solved many organizational needs we have from tracking time and attendance, performance and goals, compliance trainings, benefits and so much more. It is easy to adjust schedules, assign attendance points, run reports and more to keep up with employee performance. Being able to source new employees (in and out of the network) all within the same platform that we track time and benefits helps solve many needs in just one easy to use platform.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Collaborate with HR on completed tasks
• Review and Submit Timesheets for staff
• Submit personal time off for supervisors to review and approve or decline.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• The tasks function is somewhat clunky, and its hard to see who the task is sent to next in order to follow up with them.
• In-process referrals don't always show up in the "My Referrals" tab
• Filters on tasks don't always work.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The UI is intimidating for a lot of people. You have to get used to where to click and search for specific information. What we have found that works is to have new hires sit with seasoned employees for tips and tricks on how to maneuver around in the system efficiently. It is important that new hires know from the start specific resources that they will need to access in using WFM daily and hone in on those skills and locations of data needed. Starting off, our experience shows that it's better to focus on the minimum tools and learn those well and build knowledge from there to make it less intimidating

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The only other tool I have used was paylocity. Paylocity is a great tool as well and is more user friendly, however it is not for as big of organizations as Workday is. I would say if you are under 1k employees go with Paylocity as it will be less expensive and has everything you need with a user friendly experience. Workday is great for larger orgs but doesn’t have as much of a user friendly experience

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Workday Workforce Management has lowered the amount of time team members have to go to HR for questions.
• The approval process for reimbursement is lightning fast.
• I am no longer requested to research my team's different benefit options, which saves me a LOT of time during enrollment periods.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info