TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    x.ai

    Score9.4 out of 10
    N/Ax.ai is an artificial intelligence-based scheduling platform from the New York headquartered company of the same name.N/A

    Xola

    Score10 out of 10
    N/AXola, headquartered in San Francisco, provides cloud-based software designed to make it simple for businesses to manage reservations in real time from any channel—bookings made in-person, over the phone, through their company website, on Xola’s vendor mobile app, with local resellers, and online travel agents that are integrated with Xola.N/A
    Pricing
    x.aiXola
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    x.aiXola
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    x.aiXola
    Small Businesses
    Square Appointments
    Score10 out of 10
    Square Appointments
    Score10 out of 10
    Medium-sized Companies
    Chili Piper
    Score8.8 out of 10
    Chili Piper
    Score8.8 out of 10
    Enterprises
    Doodle
    Score8.5 out of 10
    Doodle
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    x.aiXola
    Likelihood to Recommend
    9.0
    (10 ratings)
    10.0
    (1 ratings)
    Support Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    x.aiXola
    Likelihood to Recommend
    x.ai
    X.ai is very well suited for a departmental type use where Amy has access to everyone's calendar. It is a requirement that people keep their calendars up to date and live by them. Otherwise Amy might think that you are free when you have a flight booked or are on vacation. She is extremely good for those times when a prospect agrees to talk to you at a conference. I just send them a quick email, cc Amy and tell her to set up a call, and it magically shows up on my calendar!
    Incentivized
    Read full review
    Xola, Inc
    Xola is suited for small, medium, and large businesses that handle internet bookings, direct telephone bookings, and concierge/affiliate bookings. It tracks scheduling, payments, affiliate billing, can message customers through SMS or email, can hold notes on clients as any good CRM should, can be automated to do many features through the integration of apps.
    Incentivized
    Read full review
    Pros
    x.ai
    • x.ai makes it easy to initiate, schedule, and manage meetings with internal and external constituents. Especially in the case of internal constituents, scheduling is almost instantaneous on the team plan because the AI can see the available/busy schedules for anyone in our G Suite domain and schedule meetings based on my preferences and the other person's availability.
    • The calendar function makes it easy for me to share a limited calendar with others so that they can automatically schedule a meeting with me without having to go back and forth.
    • The customer service team at x.ai is stellar. They are kind, quick to respond, and typically resolve cases on the first try. They are also incredibly receptive to feedback and new ideas that often get incorporated into the product.
    Incentivized
    Read full review
    Xola, Inc
    • CRM data base.
    • Automated texts and emails for reviews.
    • Tracks billing.
    • Keeps schedule.
    • Tracks guides and their availability to be scheduled.
    • Quickly adjusts seating and pricing.
    Incentivized
    Read full review
    Cons
    x.ai
    • One person mentioned that the zoom link isn't easy to open from the calendar appointment
    • Some people have been confused by using the names "Amy" or "Andrew", not realizing these are AI bots. So, I now use the "X.ai scheduler" to avoid confusion
    Read full review
    Xola, Inc
    • Integrating the Viator / Trip Advisor API so that the encrypted customer emails can show up in Xola and the client may be emailed from inside Xola. Viator says that other platforms allow this but Xola is still lagging on this one.
    • Some minor tweaks allow the integrated tipping app to append a more customized message.
    • Really trying hard to find something else to say because Xola does everything really well.
    Incentivized
    Read full review
    Support Rating
    x.ai
    Support has been quick. We have not really had an issue, more just implementation questions.
    Read full review
    Xola, Inc
    No answers on this topic
    Alternatives Considered
    x.ai
    Heard about Claralabs AI assistant from friends using this service. But I found x.ai to be suited for my requirements. Claralabs is also good but when it comes to pricing and ROI, x.ai is better.
    Incentivized
    Read full review
    Xola, Inc
    Xola has many similar features but in the end, the friendly fast 24/7 free always on and always ready to help customer support blows everyone else away. Many times I have found Xola to be able to expedite a customer issue or confusion with software integration or support for their software in a way that saves $$$ because my reservationists can resolve the issue or their confusion and quickly get back to work.
    Incentivized
    Read full review
    Return on Investment
    x.ai
    • I have hours back in my schedule every week, meaning I have more billable time, free time, and fewer things to worry about!
    • Having an AI assistant fits for my personal brand.
    Incentivized
    Read full review
    Xola, Inc
    • Increased ROI because of increased efficiencies.
    • Increased ROI because helpful and quick 24/7 support via phone or chat when new hires forget their training.
    • Increased ROI because billing can be cross checked.
    Incentivized
    Read full review
    ScreenShots