Stonly vs. Yonyx

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Stonly
Score 4.5 out of 10
N/A
When users need to explain how a product works to customers, share knowledge with a team, describe workflows for projects, or onboard new employees, Stonly, headquartered in Paris, offers interactive guides.N/A
Yonyx
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
Yonyx is a SAAS platform to create interactive decision trees to optimize customer support, sales, lead qualification, and customer self-service. Its primary strength lies in simplifying intricate workflows by guiding users through structured, step-by-step processes for interacting with customers. Yonyx guides are used for troubleshooting customer issues, following sales processes while handling customer objections, qualifying leads and to have large back office teams comply with…
$25
per month per user
Pricing
StonlyYonyx
Editions & Modules
No answers on this topic
Professional Plan
$25
per month per user
Offerings
Pricing Offerings
StonlyYonyx
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsProfessional Plan gives access to all features of Yonyx platform for stand alone use. For any Integrations, SSO, API access - Enterprise Plan is required.
More Pricing Information
Best Alternatives
StonlyYonyx
Small Businesses
Front
Front
Score 9.1 out of 10
Front
Front
Score 9.1 out of 10
Medium-sized Companies
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Enterprises
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
StonlyYonyx
Likelihood to Recommend
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
StonlyYonyx
Likelihood to Recommend
Stonly
Unless you have the time and effort to do this on your own, Stonly is a fantastic tool that helped us communicate with our customers without needing to think about it for too long. It is flexible where needed and we noticed that it is constantly improving as time goes on. I would recommend it to anyone who wants to provide their user's more guidance on how to use their applications or free up some time from the developer's workload.
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YONYX INC
No answers on this topic
Pros
Stonly
  • knowledge bases
  • company wikis
  • onboarding
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YONYX INC
No answers on this topic
Cons
Stonly
  • More features around tracking and understanding our users.
  • Sometimes run into issues with development and connecting with existing components, which may require rework on our end to get up and running.
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YONYX INC
No answers on this topic
Alternatives Considered
Stonly
Intercom and Gist are more focused on Live chat, but the knowledge base is part of their offerings. I love that Stonly is really fleshed out and offers deep features built around the customer education experience.
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YONYX INC
No answers on this topic
Return on Investment
Stonly
  • Improved time to market for supporting documents.
  • Provided a way for our content team to be autonomous.
  • Helped us think more outside the box on how we tell user's about our new features.
  • Helped migrate outdated users to our new applications.
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YONYX INC
No answers on this topic
ScreenShots

Yonyx Screenshots

Screenshot of Yonyx Decision Tree Platform's authoring interface with Synchronized Map View and Interactive ViewScreenshot of Yonyx's User View, which provides an interactive view of the decision tree. Users can navigate through it by choosing an option. This view is compatible with all browsers and devices.Screenshot of Yonyx cumulative traversal analytics, which tracks how many users took which pathways when traversing interactively through a Yonyx guide. This data is displayed from within Yonyx Map View and provides powerful insights into the effectiveness of each guidance step.