YourCause is a SaaS-based platform that is a fully hosted and managed solution used to engage employees in volunteering, giving, and sustainability initiatives, along with helping grants administrators manage corporate and foundation philanthropic programs.
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YourCause
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YourCause
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Additional Details
Product pricing varies based on company needs and employee size.
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Community Pulse
YourCause
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Chose YourCause
When we chose YourCause it was because of the access to data and the fact that their CSR and Grant platforms "spoke" to each other. Also YourCause seemed to be more forward thinking and innovative. The fact that YourCause platform supported giving with so many …
In my experience I feel YourCause is well suited for: Companies that need to manage multiple corporate giving, volunteering, and grant making programs, etc. on one platform. For companies looking for an easy and effective way of vetting non-profit organizations. Those organization focused on employee engagement and looking to measure employee participation and using data to share impact and storytelling. Company platform super users or platform admins looking to influence new products and ideas as early adopters.
There is not a blogging feature, it would be great to have that as an innovative feature in the future. Many firms are lookign at new ways to always share their stories, story tell, and allow their employees to share their volunteer and charitable giving passions.
It would be very beneficial if external NPOs could create events within CSRconnect on the compamy's behalf. This would help drive volunteerism and the administrative burden.
There are a lot of steps to "Give" to an NPO and also request a company match.
There are no generic toolkits to help onboard new companies to show them how to set up different features i.e. playbook. There is not a guide that outlines the different tools and functions, etc.
The usability of CSRconnect is light years ahead of our last program and we are so thankful for this. Some of our employees get intimidated by using the computer so it is helpful when the site is user-friendly and welcoming for our employees. They are also easily able to find events in the portal.
We do have issues with having to reload pages when we are working on reports or engagement tiles. If we dont reload something the information that we have been working to input in to the site or the reports do not save. This can be frustrating when we are on time constraints
The implementation process was a bit rocky but ended up okay. The account manager is new and still learning himself so many of our questions are answered with "let me look into that and get back to you". He absolutely gets back to us and is very nice but not always very knowledgeable which can get frustrating.
It was a little challenging doing training on line i think in person may have been a little easier. we also did training before we had access to certain things so when the time came to use that training we had questions that came up that were not apart of the initial training.
I wasn't involved in the decision to go with Your Cause but I came on as the implementation was happening. It was clunky at best but that was mostly due to our previous account rep not being in a role that suited his talents along with YC being new and us being a very large global company with lots of IT/HR challenges
When we chose YourCause it was because of the access to data and the fact that their CSR and Grant platforms "spoke" to each other. Also YourCause seemed to be more forward thinking and innovative. The fact that YourCause platform supported giving with so many countries/languages was impressive as we were expanding. Their platform for the end user was also significantly more advanced, easy to use and modern than others.
We have been able to more accurately track global volunteerism.
Having an online platform for employees to organize their team volunteer projects has been wonderful. They are either doing more of them (we are so busy) or they were always doing all these activities but we are just finally aware of them because there is a platform to use now.
Reporting is not as flexible nor robust as we need it. Still doing many manual steps to get the data how we need it.