Yumpingo vs. Zendesk Suite
Yumpingo vs. Zendesk Suite
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Yumpingo | N/A | Yumpingo headquartered in London aims to provide hospitality managers clarity of how happy their customers are, and why, by capturing in-the-moment feedback, everywhere guests interact with a brand. | N/A | |
Zendesk Suite | N/A | The Zendesk Support suite is a cloud-based customer support software built for better customer relationships. Designed to improve customer satisfaction and to support customers on any channel: text SMS, web, mobile app, phone, email, social media. The vendor states more than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Slack are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk offers a full suite of products to meet customer… | $55 per month agent |
Yumpingo | Zendesk Suite | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Yumpingo | Zendesk Suite | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
|
Yumpingo | Zendesk Suite | |||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| |||||||||||||||||||||
Self Help Community |
| |||||||||||||||||||||
Multi-Channel Help |
|
Yumpingo | Zendesk Suite | |
---|---|---|
Small Businesses | Sogolytics Score 8.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Quadient Inspire Score 9.3 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Yumpingo | Zendesk Suite | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 8.3 (152 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (40 ratings) |
Usability | - (0 ratings) | 7.7 (25 ratings) |
Availability | - (0 ratings) | 8.6 (13 ratings) |
Performance | - (0 ratings) | 8.0 (10 ratings) |
Support Rating | - (0 ratings) | 9.0 (29 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Online Training | - (0 ratings) | 7.9 (9 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (18 ratings) |
Configurability | - (0 ratings) | 9.3 (3 ratings) |
Yumpingo | Zendesk Suite | |
---|---|---|
Likelihood to Recommend | Yumpingo No answers on this topic | Zendesk |
Pros | Yumpingo No answers on this topic | Zendesk |
Cons | Yumpingo No answers on this topic | Zendesk |
Likelihood to Renew | Yumpingo No answers on this topic | Zendesk |
Usability | Yumpingo No answers on this topic | Zendesk |
Reliability and Availability | Yumpingo No answers on this topic | Zendesk |
Performance | Yumpingo No answers on this topic | Zendesk |
Support Rating | Yumpingo No answers on this topic | Zendesk |
Online Training | Yumpingo No answers on this topic | Zendesk |
Implementation Rating | Yumpingo No answers on this topic | Zendesk |
Alternatives Considered | Yumpingo No answers on this topic | Zendesk |
Return on Investment | Yumpingo No answers on this topic | Zendesk |
ScreenShots | Zendesk Suite Screenshots |