Zoho Cliq vs. Zoho Connect

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Zoho Cliq
Score 9.2 out of 10
N/A
Zoho Chat is a live chat tool, from Zoho Corporation.
$18
per month up to 25 users
Zoho Connect
Score 8.7 out of 10
N/A
Zoho Connect is a team collaboration software that helps teams ideate, discuss, and work together, from any place, on any device. It provides tools supporting group or team communication, file sharing, and task management.N/A
Pricing
Zoho CliqZoho Connect
Editions & Modules
Standard
$18
per month up to 25 users
Professional
$20
per month $2 for each additional user over 10
Enterprise
$40
per month $4 for each additional user over 10
No answers on this topic
Offerings
Pricing Offerings
Zoho CliqZoho Connect
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details10% discount for annual pricing.
More Pricing Information
Community Pulse
Zoho CliqZoho Connect
Features
Zoho CliqZoho Connect
Project Management
Comparison of Project Management features of Product A and Product B
Zoho Cliq
8.5
6 Ratings
10% above category average
Zoho Connect
-
Ratings
Task Management8.85 Ratings00 Ratings
Scheduling8.65 Ratings00 Ratings
Workflow Automation7.64 Ratings00 Ratings
Mobile Access8.75 Ratings00 Ratings
Search8.75 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Zoho Cliq
9.0
6 Ratings
12% above category average
Zoho Connect
-
Ratings
Chat10.06 Ratings00 Ratings
Notifications8.76 Ratings00 Ratings
Discussions9.16 Ratings00 Ratings
Surveys8.03 Ratings00 Ratings
Internal knowledgebase9.04 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Zoho Cliq
9.1
6 Ratings
13% above category average
Zoho Connect
-
Ratings
Video files9.46 Ratings00 Ratings
Audio files8.36 Ratings00 Ratings
Access control9.06 Ratings00 Ratings
Advanced security features9.46 Ratings00 Ratings
Device sync9.46 Ratings00 Ratings
Best Alternatives
Zoho CliqZoho Connect
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Stackby
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Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Zoho CliqZoho Connect
Likelihood to Recommend
8.7
(9 ratings)
-
(0 ratings)
Likelihood to Renew
10.0
(3 ratings)
-
(0 ratings)
Usability
8.7
(4 ratings)
-
(0 ratings)
Support Rating
10.0
(2 ratings)
-
(0 ratings)
Configurability
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Zoho CliqZoho Connect
Likelihood to Recommend
Zoho
It is very well suited as a messaging tool, where one needs to communicate quickly to a colleague the status of a particular task or an update to the work. This is especially useful for field work where the field team can report the work done and any additional resources required. We have faced issues when virtual meetings are held for a team of 10+ members with a lot of drop-offs and poor quality of reception (audio & video). While some may be attributed to poor internet connection, we do not face the same issue when using Zoom meetings. This area requires strengthening.
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Zoho
No answers on this topic
Pros
Zoho
  • External channels allow in-office staff a private channel to directly relay messages to customers.
  • Automated notifications through Zoho CRM can be easily triggered.
  • Audio/screen share components offer zoom-quality calling without extraneous setups.
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Zoho
No answers on this topic
Cons
Zoho
  • Initial set up can be a little daunting if you aren't a tech-savvy person. For large organizations, this might not matter since you would have a dedicated IT team that will handle it (as we did) but if you are a small business owner looking to set this up yourself, I imagine it would take some trial and error to get working.
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Zoho
No answers on this topic
Likelihood to Renew
Zoho
Zoho Cliq has become an integral part of our daily business. Every single member of our team who has a job involving a computer has an active Zoho Cliq license and uses the tool continuously throughout the day. It cuts down on meetings and allows the team to feel very connected to one-another even though we are distributed geographically.
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Zoho
No answers on this topic
Usability
Zoho
Easy to use Larger File sharing like videos, audios, even zip files Make internal group calls Multiple channel creation sharing development scripts is also easy
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Zoho
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Reliability and Availability
Zoho
It's available 24X7. We have never faced any serious issues with the connectivity. Whenever we faced issues, it has been traced to a browser issue or Windows app issue or a mobile issue.
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Zoho
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Performance
Zoho
No issues
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Zoho
No answers on this topic
Support Rating
Zoho
Any time that I have had an issue, and there haven't been many user support jumps right on and helps me right away.
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Zoho
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Online Training
Zoho
Excellent support. Online training and supporting videos, and resources are more than sufficient to get started. Moreover, their support channel, especially the chat window, is very helpful and provides an instant solution to all our queries. For any complicated issue, they always get back by email with the solution and on occasions even call back.
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Zoho
No answers on this topic
Implementation Rating
Zoho
Implementation is very simple and easy. Create a Zoho account (free or paid), send/ receive an invite, log in, verify your credentials and get started. Admin would have created the channels for you, and you start contributing. The entire process is smooth, and you can get started within minutes. The Admin has to work at the backend, initially, and decide on the permissions for the individual and the team and set up permissions for access to other applications too. This needs to be planned out, tested and implemented.
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Zoho
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Alternatives Considered
Zoho
Functionality wise Zoho Chat fairs pretty well against the other options. I still use all the other options as I need to be flexible in how I communicate with clients. It is the integration into the ZohoCRM & Cliq that puts Zoho Chat above the others and is why I try to encourage clients to move across to the app
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Zoho
No answers on this topic
Contract Terms and Pricing Model
Zoho
Bulk discounts can be considered. Slab-wise user discounts would attract more users.
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Zoho
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Scalability
Zoho
The system works perfectly well. At times, we have faced issues with the desktop application - it doesn't start, or takes time to start, or even logs off on its own. However, the browser as well as the mobile application work perfectly well, and we have never faced issues with them
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Zoho
No answers on this topic
Return on Investment
Zoho
  • our business save time and improve communication. We noticed a 20% faster response time to customer issues because team members can communicate instantly.
  • reduced our internal email clutter, saving about 10 hours a week for staff who used to spend time sorting through emails.
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Zoho
No answers on this topic
ScreenShots

Zoho Cliq Screenshots

Screenshot of Zoho Cliq UIScreenshot of Remote WorkScreenshot of Video CallsScreenshot of Integrations in Zoho CliqScreenshot of Zoho Cliq view across devices