Zoho Chat Review
February 12, 2020

Zoho Chat Review

Stacey Commings | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Chat

Our customer service representatives use ZoHo Chat daily and are pleased with the convenience and ease of use.

Pros

  • Very easy to operate
  • Customer service oriented

Cons

  • No issues yet
  • Users feel like we are there to answer any questions.
  • ROI is positive because of Zoho Chat.
The owner chose this system after many months of evaluation.
Any time that I have had an issue, and there haven't been many user support jumps right on and helps me right away.

Do you think Zoho Cliq delivers good value for the price?

Yes

Are you happy with Zoho Cliq's feature set?

Yes

Did Zoho Cliq live up to sales and marketing promises?

Yes

Did implementation of Zoho Cliq go as expected?

Yes

Would you buy Zoho Cliq again?

Yes

We have an eCommerce business, and Zoho Chat is a lifesaver. Zoho Chats are automatically initiated and easy to identify users presence.

Comments

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