Zoho Commerce

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Zoho Commerce
Score 8.9 out of 10
N/A
Zoho Commerce is a global e-commerce platform assisting merchants in over 30+ countries. Along with building an online store, it helps sellers to accept orders, track inventory, process payments, manage shipping, and market the brand without needing any coding knowledge.
$22
per month Billed Annually
Pricing
Zoho Commerce
Editions & Modules
Commerce Starter
$22
per month Billed Annually
Professional
$60
per month Paid Annually
Advanced
$140
per month Paid Annually
Offerings
Pricing Offerings
Zoho Commerce
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional DetailsZoho Commerce offers a free trial for 30 days, after which the software is available across 3 pricing tiers with competitive plans fitting every need, budget & scale-up requirements of budding entrepreneurs, ecommerce startups, small, and mid-sized businesses. Pricing details are outlined below: - Commerce Starter: $22/month (billed annually), $27/month (billed monthly), for 2,000 customer accounts & 2,000 products. - Commerce Pro: $60/month (billed annually), $75/month (billed monthly), for unmetered customer accounts & 10,000 products. - Commerce Advanced: $140/month (billed annually), $175/month (billed monthly), for unmetered customer accounts & 50,000 products.
More Pricing Information
Community Pulse
Zoho Commerce
Considered Both Products
Zoho Commerce
Chose Zoho Commerce
Zoho Commerce was chosen over Increff, Odoo & Unicommerce due to zero transaction fees saving 1-2% per sale, critical for thin-margin retail like 5x growth case. Good CS & IT services and product itself is detailed. Easy to download reports and easy to forecast. Since they are …
Chose Zoho Commerce
Lower cost than these platform with similar features. Also easy to understand not really tough like Oracle and SAP support system is better than these company
Features
Zoho Commerce
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Zoho Commerce
9.3
Ratings
17% above category average
Product catalog & listings9.50 Ratings
Product management8.50 Ratings
Bulk product upload10.00 Ratings
Branding9.00 Ratings
Product variations9.00 Ratings
Website integration10.00 Ratings
Visual customization8.50 Ratings
CMS9.50 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Zoho Commerce
10.0
Ratings
26% above category average
Abandoned cart recovery10.00 Ratings
Checkout user experience10.00 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Zoho Commerce
10.0
Ratings
18% above category average
eCommerce security10.00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Zoho Commerce
8.8
Ratings
13% above category average
Promotions & discounts9.00 Ratings
Personalized recommendations10.00 Ratings
SEO7.50 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Zoho Commerce
10.0
Ratings
22% above category average
Order processing10.00 Ratings
Inventory management10.00 Ratings
Shipping10.00 Ratings
Custom functionality10.00 Ratings
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Zoho Commerce
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Score 10.0 out of 10
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Score 8.9 out of 10
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IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
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User Ratings
Zoho Commerce
Likelihood to Recommend
9.0
(0 ratings)
Usability
9.0
(0 ratings)
User Testimonials
Zoho Commerce
Likelihood to Recommend
Zoho Commerce is not a viable platform for and online store for smaller companies who do not have a large amount of products to sell - the amount of effort that was required for initial set up would be quite vast and possibly not quite worth the effort. It is however GREAT for larger companies that have a large amount of products to sell and desire a low maintenance method of selling products online, even if the products are made to order.
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Pros
  • Real-time inventory tracking
  • Multi-Channel Selling
  • Marketing Automation
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Cons
  • Loading time of apps is more after having good internet
  • Lower customisation and highly costly customisation on inventory dashboard
  • Support response is inconsistent
  • Complex setup of Zoho in company ecosystems without consultants it will be very hard to setup
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Usability
I am using this platform and getting positive benefits in-terms of Inventory/marketing/finance. All the way going positive so would love to rate this platform and it's indian brand who has emerged in biggest market of software which giving solutions with at very low cost. Also there it service 24*7 which helps us to tackle any glitches if it comes.
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Alternatives Considered
Zoho Commerce was chosen over Increff, Odoo & Unicommerce due to zero transaction fees saving 1-2% per sale, critical for thin-margin retail like 5x growth case. Good CS & IT services and product itself is detailed. Easy to download reports and easy to forecast. Since they are modifying yearly into their system as per customer needs.
Read full review
Return on Investment
  • After using Zoho Commerce sales growth has been improved 15 to 20 % because of clear inventory visibility
  • Consumer support has been improved which has increased retention of customer from 25% to 40 % compared when we were using different platform.
  • Subscription cost is lower than other platforms related to features
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ScreenShots

Zoho Commerce Screenshots

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