TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Zoho Commerce

    Score9 out of 10
    N/AZoho Commerce is a global e-commerce platform assisting merchants in over 30+ countries. Along with building an online store, it helps sellers to accept orders, track inventory, process payments, manage shipping, and market the brand without needing any coding knowledge.

    $22

    per month Billed Annually

    Pricing
    Zoho Commerce
    Editions & Modules
    Commerce Starter
    $22
    per month Billed Annually
    Professional
    $60
    per month Paid Annually
    Advanced
    $140
    per month Paid Annually
    Offerings
    Pricing Offerings
    Zoho Commerce
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeNo setup fee
    Additional DetailsZoho Commerce offers a free trial for 30 days, after which the software is available across 3 pricing tiers with competitive plans fitting every need, budget & scale-up requirements of budding entrepreneurs, ecommerce startups, small, and mid-sized businesses. Pricing details are outlined below: - Commerce Starter: $22/month (billed annually), $27/month (billed monthly), for 2,000 customer accounts & 2,000 products. - Commerce Pro: $60/month (billed annually), $75/month (billed monthly), for unmetered customer accounts & 10,000 products. - Commerce Advanced: $140/month (billed annually), $175/month (billed monthly), for unmetered customer accounts & 50,000 products.
    More Pricing Information
    Community Pulse
    Zoho Commerce
    Considered Both Products
    Zoho
    Chose Zoho Commerce
    Zoho Commerce was chosen over Increff, Odoo & Unicommerce due to zero transaction fees saving 1-2% per sale, critical for thin-margin retail like 5x growth case. Good CS & IT services and product itself is detailed. Easy to download reports and easy to forecast. Since they are …
    Incentivized
    Chose Zoho Commerce
    Lower cost than these platform with similar features. Also easy to understand not really tough like Oracle and SAP support system is better than these company
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    Zoho Commerce
    Online Storefront
    Comparison of Online Storefront features of Zoho Commerce
    Feature
    Zoho Commerce
    9.3
    2 Ratings
    17% above category average
    Product catalog & listings9.52 Ratings
    Product management8.52 Ratings
    Bulk product upload10.02 Ratings
    Branding9.02 Ratings
    Product variations9.02 Ratings
    Website integration10.02 Ratings
    Visual customization8.52 Ratings
    CMS9.52 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Zoho Commerce
    Feature
    Zoho Commerce
    10.0
    2 Ratings
    27% above category average
    Abandoned cart recovery10.02 Ratings
    Checkout user experience10.02 Ratings
    Online Payment System
    Comparison of Online Payment System features of Zoho Commerce
    Feature
    Zoho Commerce
    10.0
    2 Ratings
    18% above category average
    eCommerce security10.02 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Zoho Commerce
    Feature
    Zoho Commerce
    8.8
    2 Ratings
    13% above category average
    Promotions & discounts9.02 Ratings
    Personalized recommendations10.02 Ratings
    SEO7.52 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Zoho Commerce
    Feature
    Zoho Commerce
    10.0
    2 Ratings
    22% above category average
    Order processing10.02 Ratings
    Inventory management10.02 Ratings
    Shipping10.02 Ratings
    Custom functionality10.02 Ratings
    Best Alternatives
    Zoho Commerce
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternatives
    User Ratings
    Zoho Commerce
    Likelihood to Recommend
    9.0
    (3 ratings)
    Usability
    9.0
    (2 ratings)
    User Testimonials
    Zoho Commerce
    Likelihood to Recommend
    Zoho
    Zoho Commerce fits well in scenarios for our nutritional businesses have a quick setup for straightforward online sales, especially those already using Zoho tools like Inventory or Books. It shines for single-channel or emerging omnichannel retailers handling catalogs more than 1,000 SKUs, leveraging its drag-and-drop builder and basic automations. Also helps us to grow 5x in the last 6 months.
    Incentivized
    Read full review
    Pros
    Zoho
    • Inventory solution
    • Financial management
    • HRMS
    • Order fulfillment
    Incentivized
    Read full review
    Cons
    Zoho
    • Onboarding Challenges
    • Sometimes Inventory Shortcomings
    • At some platform Integration Issues but can be done via other sources
    Incentivized
    Read full review
    Usability
    Zoho
    As I am user of Zoho Commerce and having great experiences with it, giving 8 because they need to improve lot because as in market lot of expensive software are presents like SAP and Oracles but that is cheaper than that with similar feature.
    Incentivized
    Read full review
    Alternatives Considered
    Zoho
    Zoho Commerce was chosen over Increff, Odoo & Unicommerce due to zero transaction fees saving 1-2% per sale, critical for thin-margin retail like 5x growth case. Good CS & IT services and product itself is detailed. Easy to download reports and easy to forecast. Since they are modifying yearly into their system as per customer needs.
    Incentivized
    Read full review
    Return on Investment
    Zoho
    • After using Zoho Commerce sales growth has been improved 15 to 20 % because of clear inventory visibility
    • Consumer support has been improved which has increased retention of customer from 25% to 40 % compared when we were using different platform.
    • Subscription cost is lower than other platforms related to features
    Incentivized
    Read full review
    ScreenShots

    Zoho Commerce Screenshots

    Product screenshot