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Zoho Commerce

Zoho Commerce

Overview

What is Zoho Commerce?

Zoho Commerce is a global e-commerce platform assisting merchants in over 30+ countries. Along with building an online store, it helps sellers to accept orders, track inventory, process payments, manage shipping, and market the brand without needing any coding…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Commerce Starter

$22

Cloud
per month Billed Annually

Professional

$60

Cloud
per month Paid Annually

Advanced

$140

Cloud
per month Paid Annually

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.zoho.com/commerce/pricing.h…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $22 per month Billed Annually
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Product Demos

Integrate SAP Business One and Zoho Commerce | APPSeCONNECT

YouTube

How to set up an ecommerce store in under 60 mins | Zoho Commerce | Ecommerce software

YouTube
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Product Details

What is Zoho Commerce?

Zoho Commerce is a global e-commerce platform assisting merchants in over 30+ countries. Along with building an online store, it helps sellers to accept orders, track inventory, process payments, manage shipping, and market the brand without needing any coding knowledge.

Zoho Commerce Features

Online Storefront Features

  • Supported: Product catalog & listings
  • Supported: Product management
  • Supported: Bulk product upload
  • Supported: Branding
  • Supported: Search & filter
  • Supported: Product variations
  • Supported: Website integration
  • Supported: Visual customization
  • Supported: CMS
  • Supported: Customer service tools

Online Shopping Cart Features

  • Supported: Abandoned cart recovery
  • Supported: Tax calculator
  • Supported: Shipping calculator
  • Supported: Integration with Amazon
  • Supported: Integration with eBay
  • Supported: Checkout user experience

Online Payment System Features

  • Supported: PayPal integration
  • Supported: Returns & refunds
  • Supported: eCommerce security
  • Supported: Credit card transaction fee
  • Supported: B2B features

eCommerce Marketing Features

  • Supported: Promotions & discounts
  • Supported: Personalized recommendations
  • Supported: SEO
  • Supported: Product reviews
  • Supported: Social commerce integration
  • Supported: Customer registration

eCommerce Business Management Features

  • Supported: Order processing
  • Supported: Inventory management
  • Supported: Accounting
  • Supported: Shipping
  • Supported: Custom functionality

Zoho Commerce Screenshots

Screenshot of

Zoho Commerce Video

Zoho Commerce Competitors

Zoho Commerce Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesAlbanian, Korean, Arabic, Kurdish, Armenian, Latin, Azerbaijani, Latvian, Basque, Lithuanian, Belarusian, Macedonian, Bengali, Malay, Bulgarian, Maltese, Catalan, Marathi, Chinese, Norwegian, Chinese_Traditional, Persian, Croatian, Polish, Czech, Portuguese, Danish, Romanian, Dutch, Russian, English, Slovak, Esperanto, Spanish, Estonian, Swahili, Filipino, Swedish, Finnish, Tamil, French, Telugu, Galician, Thai, Georgian, Turkish, German, Urdu, Gujarati, Vietnamese, GreekWelsh HebrewYiddish Hindi Hungarian Icelandic Irish Italian Japanese Kannada Khmer
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Comparisons

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Reviews and Ratings

(5)

Reviews

(1-1 of 1)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it as an online hosting source for our eStore. Customers can visit our website and click the links that will take them directly to our online store to purchase a product instantly via credit card. We have it linked with Zoho books so that an order alert is received by the team whenever a new order is received and the credit card is automatically processed when the order is shipped. On the internal side the estore is a complete products listing including the price its selling at on our estore and a description and we can easily mark the item available for sale or not available. The estore allows for ease of tracking of our online orders without the insane fees that Amazon charges and we can sell products without physically having stock available.
  • Automatically processes Credit Card orders when an order has been shipped
  • Allows for items to be made unavailable for sale easily
  • Items can be updated on Zoho Commerce and will automatically push the data to our online store
  • Allows for layout updates/changes to be made on Zoho Commerce and we can delay having the layout changes pushed onto our live store until we're ready
  • Updating the data for annual price increase could be smoother - right now all fields have to be in the update file even if just the price is increasing
  • It would be easier to update individual or multiple items if Commerce included the Product code in the product view (List and grid)
  • Commerce would be vastly improved if there was a "Sheet View" similar to Zoho CRM to bulk update products without performing an import/export
  • Tracking of changes made would also be a useful improvement, like the "audit log" in Zoho CRM to see who made a change & when it was made.
Zoho Commerce is not a viable platform for and online store for smaller companies who do not have a large amount of products to sell - the amount of effort that was required for initial set up would be quite vast and possibly not quite worth the effort. It is however GREAT for larger companies that have a large amount of products to sell and desire a low maintenance method of selling products online, even if the products are made to order.
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