Strong ROI for Zoho Commerce
January 15, 2026

Strong ROI for Zoho Commerce

Roushan Kumar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Commerce

It helps us to tackle challenges like inefficient inventory tracking, disjointed order processing across multiple channels, and fragmented customer data. Also this software is easy to handle for us rather the others OMS/WMS. At Superfoods Valley we are using as WMS/OMS/Finance module and Also brings a clear picture of each and every process. Setting up is a bit tough but can be done with the help of Zoho consultant.

Pros

  • Real-time inventory tracking
  • Multi-Channel Selling
  • Marketing Automation

Cons

  • Onboarding Challenges
  • Sometimes Inventory Shortcomings
  • At some platform Integration Issues but can be done via other sources
  • We have migrated from Increff, saving lakhs of Rupees in development while achieving 10% revenue growth and 60% traffic surge via automated GST invoicing and analytics. Superfoods Valley hit 3x sales with zero web dev costs, managing 40 cr annually through organic growth tools. Overall, efficiency gains like 5 Lakh annual labor savings align with objectives for scalable superfoodsvalley without heavy IT overhead.
  • Initial glitches in onboarding and bulk uploads caused minor delays but no vast negative impact has been seen till date.
I am using this platform and getting positive benefits in-terms of Inventory/marketing/finance. All the way going positive so would love to rate this platform and it's indian brand who has emerged in biggest market of software which giving solutions with at very low cost. Also there it service 24*7 which helps us to tackle any glitches if it comes.
Zoho Commerce was chosen over Increff, Odoo & Unicommerce due to zero transaction fees saving 1-2% per sale, critical for thin-margin retail like 5x growth case. Good CS & IT services and product itself is detailed. Easy to download reports and easy to forecast. Since they are modifying yearly into their system as per customer needs.

Do you think Zoho Commerce delivers good value for the price?

Yes

Are you happy with Zoho Commerce's feature set?

Yes

Did Zoho Commerce live up to sales and marketing promises?

Yes

Did implementation of Zoho Commerce go as expected?

Yes

Would you buy Zoho Commerce again?

Yes

Zoho Commerce fits well in scenarios for our nutritional businesses have a quick setup for straightforward online sales, especially those already using Zoho tools like Inventory or Books. It shines for single-channel or emerging omnichannel retailers handling catalogs more than 1,000 SKUs, leveraging its drag-and-drop builder and basic automations. Also helps us to grow 5x in the last 6 months.

Zoho Commerce Feature Ratings

10.0
Product catalog & listings
10
Product management
10
Bulk product upload
10
Branding
10
Product variations
10
Website integration
10
Visual customization
10
CMS
10
10.0
Abandoned cart recovery
10
Checkout user experience
10
10.0
eCommerce security
10
10.0
Promotions & discounts
10
Personalized recommendations
10
SEO
10
10.0
Order processing
10
Inventory management
10
Shipping
10
Custom functionality
10

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