3GBusiness

3GBusiness is a business automation system developed by 3GVision Pty. Ltd. According to the vendor, this software aims to streamline operations, reduce costs, increase sales, and attract more customers for small to medium-sized businesses. It offers a range of applications that cater to various professions and industries, including sales teams, marketing teams, business owners, customer service teams, administrative staff, financial planners, accountants, call centers, in-house sales teams, and service companies.

Key Features

3GB Process Automation: According to the vendor, this cloud-based business automation system provides over 30 Office 365-like apps that store data in a single database. It can be automated using the built-in Automation Engine, allowing the creation of assisted, unassisted, autonomous, and cognitive processes. The vendor claims it is a cost-effective alternative to traditional Robotic Process Automation (RPA).

Increase Sales by 50%: The vendor states that 3GBusiness enables the automation of repetitive tasks to free up time for sales activities. It offers features like Auto Quotes and Auto Follow-ups to streamline sales processes and maximize repeat business through up-sell, cross-sell, and repeat purchase campaigns.

Get More Customers: According to the vendor, businesses can use the AutoPilot Marketing feature to automate lead nurturing and attract more customers. Implementing Refer A Friend link offers in customer correspondence can encourage referrals, while targeted marketing campaigns can help expand the customer base.

Reduce Costs by 50%: The vendor claims that 3GBusiness simplifies and automates administrative work, reducing costs. It also automates lead management and follow-ups to optimize efficiency. Set and forget AutoPilot marketing campaigns are said to minimize expenses.

Customer File with Everything!: According to the vendor, 3GBusiness offers automatic filing of all customer data, customizable fields, tasks, actions, workflow, and customer notes. It provides comprehensive job/services, sales, document, messaging, and account systems, giving users a complete view of products, services, quotes, invoices, and account balances.

Manage Your Business and Staff More Efficiently: The vendor claims that 3GBusiness enables the automation of reminders, task allocation, and workload distribution to effectively manage the business and staff. It also streamlines sales tasks, actions, and workloads to ensure optimal productivity, while evenly distributing work among staff members.

A Calendar that Does it All: According to the vendor, 3GBusiness offers a multi-resource MS Outlook-like calendar system with features such as auto-appointment confirmations, recurring appointments, SMS confirmations, and reminders. It also syncs calendar data to and from mobile devices of field staff for seamless scheduling.

One Messaging System for All: The vendor states that 3GBusiness centralizes all messaging, including email, fax, SMS, VMS, and web forms, to and from customers and staff. It allows users to email scanned documents and attachments directly to customer files and provides a single location to view and search all company, department, and personal messages.

Templates for Everything: According to the vendor, 3GBusiness allows users to create templates for emails, SMS, letters, documents, quotes, and invoices. It automates the creation, saving, sending, and printing of documents and offers dynamic document creation with customer-specific data.

Automation Engine: The vendor claims that 3GBusiness leverages the Automation Engine, which provides four levels of automation: staff, system, process, and marketing. It allows users to automate various tasks and processes seamlessly and integrates with all 3GB applications for efficient automation.