Name: AdvancedEHR
Rating: 6.9 (2 reviews)
Author: AdvancedMD

Help Desk

Web and Video Conferencing

Customer Support

AI Chatbot

Development

Attendance Tracking

Career Center

Education

Association Management

Business Intelligence (BI)

Case Management

Collaboration

File Sharing

File Sync

Objectives and Key Results (OKR)

Office Suites

Unified Communications as a Service (UCaaS)

Enterprise

Accounting

FinTech

Online Trading

SaaS Spend Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Performance Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Asset Tokenization

Business Internet Service Providers (ISPs)

Cloud Storage

Container Management

Debugging

Disaster Recovery as a Service (DRaaS)

Dynamic Application Security Testing (DAST)

Fraud Detection

In-Memory Databases

Incident Response

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Intranet

Managed Private Cloud

Managed Security Service

Modular Storage Area Network (SAN)

Network Function Virtualization (NFV)

Network Performance Monitoring

Runtime Application Self-Protection

SSL Certificate

Secure Web Gateway

Threat Hunting

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Marketing Automation

Personalization Engines

Product Management

Sales and Marketing Automation

Social Media Management

Survey & Forms Building

Technology Review

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Forecasting

Sales Pipeline

Sales

Microsegmentation

Security Information and Event Management (SIEM)

Security

Automotive

Building Information Modeling (BIM)

Catering

Law Practice Management

Legal Research

Tour Operator

Vertical-Specific

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### Billing and Payments
The reviews highlight several recurring issues with AdvancedEHR's billing and payments functionality. Users have expressed frustration with the system's slow performance, bugs, and lack of integration with certain devices like Chromebooks. Additionally, there are complaints about the inconsistency of support staff, leading to prolonged resolution times for billing-related issues. Users have also noted challenges with payment posting, copay application, and data transfer accuracy, which have resulted in billing setbacks and manual workarounds. These concerns collectively paint a picture of dissatisfaction and inefficiencies in AdvancedEHR's billing and payments capabilities.

### Clinical Documentation
Users have expressed a range of opinions regarding AdvancedEHR's clinical documentation capabilities. While some users appreciate the flexibility and integration of note templates for both medical and counseling personnel, others have highlighted challenges such as bugs, slow performance, and difficulties in customization. The ability to modify templates and generate accurate reports has been noted as a strength by some, but issues with usability, training, and implementation have been raised by others. It appears that user experiences with AdvancedEHR's clinical documentation feature vary widely, with both positive and negative feedback contributing to a nuanced understanding of its functionality.

### Electronic Health Records (EHR
While some users have found AdvancedEHR's electronic health records (EHR) to be user-friendly and efficient for training doctors and staff, others have encountered significant challenges. Issues such as slow performance, lack of specialty-specific templates, and difficulties in customization have been reported, particularly in behavioral health practices. The inconsistency in meeting the diverse needs of different specialties has led to frustration and dissatisfaction among users, highlighting areas for improvement in AdvancedEHR's EHR functionalities.

### Practice Management
User consensus seems to be divided on AdvancedEHR's practice management capabilities. While some users appreciate the ease of use and training efficiency for doctors and office staff, others express frustration with the system's glitches, slow performance, and lack of user-friendliness, particularly for therapists. The software's customization options are noted as a positive aspect, but the complexity of form creation has been a challenge for some users, requiring advanced technical skills. This mixed feedback suggests that AdvancedEHR's practice management functionality may be better suited for certain types of medical practices over others.

### Patient Engagement
User opinions on AdvancedEHR's patient engagement capabilities are polarized. While some users appreciate the ease of template creation and modification, as well as the patient portal inclusion, others express frustration with issues such as patient-facing appointment scheduler discrepancies and the manual input required for online forms to port over to patient charts. The system's glitchiness and the need for extensive administrative support to manage its features are highlighted as significant drawbacks by dissatisfied users.

### Customer Support
Users have varied opinions on AdvancedEHR's customer support capabilities. While some reviewers praise the consistent outstanding customer service and user-friendly product, others express frustration with issues such as long resolution times, inconsistent support staff, and system downtimes affecting workflow. The level of customization for reporting is highlighted as a strong point, but concerns about glitches, training experiences, and the need for extensive administrative support staff are also raised. Despite the mixed feedback, the emphasis on user experience and the continuous updates to help files and features are acknowledged positively by some users.

AdvancedMD has been used in a variety of settings, including mental health practices and larger healthcare institutions. Users appreciate the software's advanced features, including mobile capability and integrated fax, that make it more intuitive and user-friendly than other products they had used in the past. AdvancedMD has been praised for its powerful billing platform that is scalable and efficient for business needs. Despite software bugs and limited features, loyal customers have found better customer service and a positive return on investment.

However, some users have had challenges with the system, such as difficulty using the software, ongoing support from the sales team, or poor customer service when experiencing bugs. Some users have also found that AdvancedMD isn't yet ready to manage their mental health practice. Despite these issues, many users have appreciated the implementation process, finding it timely and pleasant. They are grateful for training and launching schedules that were on time. 

In summary, AdvancedMD appears to be a software solution that can solve billing challenges across a variety of healthcare settings. The software's advanced features help streamline business processes while providing better customer service and efficient scalability for growing businesses. However, some users have experienced limitations with its functionality and customer support processes which may hinder productivity.

Intuitive scheduling feature: Reviewers have found the scheduling feature of AdvancedMD to be intuitive and easy to use, allowing them to move appointments with just a few clicks. They can also customize appointment types and assign default lengths of time, resulting in streamlined workflows for their practices.

Useful EHR features: The users appreciated the useful features of AdvancedMD's EHR, such as pulling medication histories from national databases, looking up pharmacies, and using pull-down menus for often-used phrases. These features were quick and simple to use, saving users time and reducing errors.

Top-notch customer support: According to reviewers, the customer support provided by AdvancedMD is top-notch. Local employees were knowledgeable and always ready to help. Additionally, administrators could easily change note templates, text fields, drop-down lists, and tabs as needed for customization purposes.

Slow and glitchy software: Users have reported that AdvancedEHR is plagued with glitches, slow performance, and system failures that make it difficult to use. Some users have also mentioned that the program doesn't work well on Chromebooks.

Poor customer support: Several reviewers have expressed frustration with the quality of customer support provided by AdvancedMD. They mention long waiting times on calls, emails that go weeks without a response, and problems going months without being fixed.

Expensive customization options: Many users have complained about the high cost associated with customizing templates in AdvancedEHR. Some review comments suggest that there are too many add-on modules required to get all the necessary functionalities out of the program.

AdvancedEHR is a cloud-based electronic health record (EHR) and EMR solution designed to streamline workflows, enhance clinical accuracy and outcomes, and provide seamless integration of both clinical and business technologies. Running an entire practice using a single program, database, and login has never been easier with AdvancedEHR's comprehensive suite of features. The software's mobile IOS apps offer its users the ability to compare data, manage tasks from anywhere on the go, all in one place.

Users can design their own note layouts tailored towards patient preferences while utilizing automatically-populated predefined or custom-designed flow sheets summarizing vital signs trends such as weight changes over time along with the changing medical treatment summaries for easy tracking throughout treatments. With customizable medical plans unique to each user’s preference based on age range diagnosis and lab results, alerts are automatically generated for prescription refills appointments recalls along with lab orders making managing patients more efficient than ever before. 

AdvancedEHR also includes support for various file types including Word documents PDFs JPG GIF TIF BMP files coupled with multiple audio video file types that enable documents to be easily uploaded into the system attached directly to patient records. Health-related data can now be conveniently transmitted electronically between public health registries immunization cancer registries sharing clinical information outside entities hospitals care providers among others make transition of care more manageable than ever before raising overall efficiency levels whilst ensuring top quality service delivery by removing redundancies saving valuable resources in all aspects of your operations.

AdvancedMD in South Jordan offers AdvancedEHR, an EMR / EHR solution providing HIPAA compliant e subscription support, a mobile app with collaboration tools and notepad, patient charting, and patient portal.

WebPT

eClinicalWorks headquartered in Westborough offers their EHR / EMR solution, which can be upgraded to a full practice management solution at higher pricing tiers.

EHR Only

EHR With Practice Management

RCM as a Service

AdvancedEHR

Medical Office EMR and EHR Software is designed to deal with the daily operations of a medical office.  It is available as desktop software, client-server software and internet-based software. While the terms EMR and EHR  are sometimes used interchangeably, EMR more often refers to digital records for internal use within the practice, whereas EHR refers to digital records that can be shared externally, with patients, other health care providers, insurance companies, etc.

Medical Office EMR & EHR

Billing and Claims Management

Managing the entire revenue cycle to help improve collection rates

Real-time eligibility verification

The software checks a patient’s insurance and benefits eligibility and tracks co-pay and deductible information.

Coding

The software helps users find the correct codes – whether ICD-9 or ICD-10 – for claims.

Claims management

This includes claim scrubbing, electronic claim submission, and automated claim tracking.

Claim scrubbing

Electronic Claim Submission

Electronic Claim Submission refers to the ability of the software to submit claims electronically to insurance carriers from directly within the application.

Automated Claim Tracking

Automated Claim Tracking includes features related to tracking claims throughout their lifecycle through automation.

Patient billing

The software can generate statements, send them to patients via mail or email, and process payments.

Payment Processing

Payment Processing features enable the medical office to receive payments for co-pays or out-of-pocket payments via popular payment methods directly from patients from within the application.

Electronic Bill Pay

Online Bill Pay

Online Bill Pay allows patients to remit payment for co-pay and services via an online interface

Create Patient Statements

The software can generate billing statements for patient on-demand for any time period.

Mail or Email Patient Statements

Patient statements may be delivered via postal mail or electronically via email

Automated Alerts for Overdue Claims

The software automatically generates and sends overdue payment notifications to delinquent accounts.

Superbill Generation

The software generates Superbills which encompass multiple practices, services, visits, time periods, etc.

Denial / Underpayment Management

Denial and underpayment management features

Patient Payment Histories

The system can generate historical balance and payment reports for patients.

Electronic Remittance Advice

The software automatically provides electronic notifications upon remittance of payments

Streamlined Data Entry

Streamlined Data Entry refers to the usability and seamlessness of billing and claims management function data entry.

HIPAA Compliance

Billing and claims features requirements for compliance with HIPAA

SiHCFA Compliance

Electronic processing for compliance with SiHCFA workers compensation regulations

Credit Card Processing

Credit Card Processing refers to the ability to receive payment from patients via credit card

CodeCorrect

Clearinghouse Integration

The software supports integration with medical payments clearinghouses out of the box.

Accounting Integration

Refers to the medical office software's ability to integrate out of the box with accounting applications

Reporting

Support for reporting features specifically designed to support billing and claims management.

Financial Reporting

Reports and dashboards allow users to understand the financial health of a practice.

Revenue Cycle Management

Revenue Cycle Management features enable a medical practice to easily report on and manage cash flow across payables , receivables with both insurance carriers and patients, etc.

Integration with EMR/EHR

The medical office software integrates out of the box with EMR/EHR software.

Patient Scheduling

Managing patient scheduling, appointment reminders, and patient check-in

Drag-and-drop Scheduling

The software supports a graphical calendar interface for easy scheduling of facilities, equipment, physicians, and other staff.

Facility Scheduling

Refers to the ability of medical office software to manage facilities scheduling.

Physician Scheduling

Physician scheduling features enable for dynamic and flexible scheduling of physicians

Rule-based scheduling

The software sets schedules based on a set of rules or criteria that account for various institutional and individual needs.

Automated patient check-in

The software streamlines the check-in process, with features like co-pay notification, digital ID photos, insurance card scanning, waiting time updates, and self-check-in kiosks.

Automated appointment reminders

Patients receive automated reminders via text, phone or email in advance of appointments to help decrease the number of no-shows.

Multi-location support

The software can coordinate scheduling across multiple locations, facilities or practitioners.

ZocDoc Integration

The practice software supports integration to ZocDoc for online patient scheduling out of the box

Calendar interface

The software provides a user-friendly calendar from which users can track and schedule appointments.

Medical Inventory Management

Inventory Management allows medical practices to track supply levels and manage re-ordering.

AdvancedEHR

Overview

What is AdvancedEHR?