ApexChat vs. tawk.to

ApexChat

ApexChat

13 Reviews and Ratings

tawk.to

tawk.to

17 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
ApexChat	Score 4.3 out of 10	N/A	ApexChat is a live chat tool from the company of the same name in Pleasonton, California.	N/A
tawk.to	Score 9.8 out of 10	N/A	Tawk.to headquartered in Las Vegas offers a live chat tool, allowing users to monitor and chat with the visitors on a website, within a mobile app or from a customizable chat page.	N/A

Pricing

ApexChat

tawk.to

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
ApexChat	tawk.to
Free Trial
No	No
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	ApexChat	tawk.to
Top Pros	Pro Chat box Pro Multi language Pro Language options	Pro Customer engagement Pro User friendly Pro Live chat
Top Cons	Minus Reporting options Minus Greater flexibility Minus Chat widget	Minus App notifications Minus Mobile compatibility Minus Compatibility issues

Best Alternatives
	ApexChat	tawk.to
Small Businesses	Gist Score 9.6 out of 10	Gist Score 9.6 out of 10
Medium-sized Companies	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
Enterprises	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	ApexChat	tawk.to
Likelihood to Recommend	7.6 (2 ratings)	8.1 (4 ratings)

User Testimonials
	ApexChat	tawk.to
Likelihood to Recommend	ApexChat For small businesses on a small budget, [ApexChat] gets the job done, but it is a barebones system. Not the best enterprise solution. Incentivized Justin Shook Director of Social Media and Reputation Read full review	tawk.to We have been able to increase our "real world" presence on our website, providing users with support and sales guidance when they need it the most – when they have a question. It provides the extension for free. Furthermore, tawk.to provides tracking solutions for your website, allowing you to see how many visitors visited your site and how long they stayed. You can also see which locations follow your webpage. The low-footprint, web-based solution is simple to install and use (in most cases), and it provides insight into the effectiveness of our web pages and sites. Prem Bhatt Growth Marketer Read full review
Pros	ApexChat Great chat box designs on website. Great backend support. Multi-language options. Incentivized John Hinson Administrative Director & Marketing Manager Read full review	tawk.to Live Chat Knowledge base / Ticket system Internal Communication with team Incentivized Verified User Anonymous Read full review
Cons	ApexChat Updated UI Additional reporting options Greater flexibility in chat widget appearance and size Incentivized Justin Shook Director of Social Media and Reputation Read full review	tawk.to It would be great to be able to quickly access pre-prepared responses directly from tawk.to. It would be great to be able to link directly to email so you can send templates to contacts. Incentivized Verified User Anonymous Read full review
Alternatives Considered	ApexChat ApexChat is good if you want to outsource your website chat. If you want to keep things in-house and have an employee manage it, we prefer SalesIQ. Incentivized John Hinson Administrative Director & Marketing Manager Read full review	tawk.to tawk.to offers free basic live chat with no restrictions. I mean, before you go straight to Intercom, try tawk.to first. Sure, other platforms have a better feature set and more customization options, but all of them seem prohibitively expensive for a small business, especially when most aren't even sure if live chat is for them in the first place. tawk.to is a good platform for figuring that out. tawk.to provides me with exactly what I require, with no hassles and plenty of power. There has never been a problem with uptime or service. Prem Bhatt Growth Marketer Read full review
Return on Investment	ApexChat Increased lead flow Chat conversion improved Not scalable due to lack of features Incentivized Justin Shook Director of Social Media and Reputation Read full review	tawk.to Engaging with customers directly with live chat. Gather customer data for live chat support. Incentivized Verified User Anonymous Read full review
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