ApexChat is a live chat tool from the company of the same name in Pleasonton, California.
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Smith.ai Live Website Chat
Score 9.0 out of 10
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Smith.ai Live Website Chat is presented by the vendor as a fast & friendly way to capture, screen & convert website leads. The Smith.ai live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize meaningful interactions. Users pay for relevant chats only, and the vendor promises easy setup on all website platforms. Instant chat transcripts are available sent to an email, and CRM.
$1,407
per chat after 20
Pricing
ApexChat
Smith.ai Live Website Chat
Editions & Modules
No answers on this topic
Starter
$140 + $7
per chat after 20
Basic
$300 + $6
per chat after 50
Pro
$600 + $5
per chat after 120
Custom
Let us know what you need
Offerings
Pricing Offerings
ApexChat
Smith.ai Live Website Chat
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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All Live Chat packages include:
- Emailed chat transcripts
- Custom branding
- Mobile-optimized chat widget
- Unlimited Smart Q&A
- Unlimited Playbook: Program questions determined by previous answers to improve lead intake
- Real-time Spanish-to-English translation
- SMS/Text Answering
- One-time chat custom programming (hours vary by package)
- Web installation and set-up
- Phone and e-mail support
Additional features available:
- Integration with CRM software (including Salesforce and Clio), Zapier, Slack and others
- Appointment booking
- Additional custom programming support
I have priced services with Ngage and Apex Chat. Smith.ai is more cost-efficient than these competitors.
Most services charge a very high per qualified lead basis. Sometimes $35 or higher per lead. Considering that not all qualified leads convert, client acquisition costs can …