Chose Genesys DX (discontinued)
We've run into Apex Chat sales team on a number of occasions and they claim [it] to be far superior. We would probably switch but we prefer to manage our communications department in house.
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
ApexChat | N/A | ApexChat is a live chat tool from the company of the same name in Pleasonton, California. | N/A | |
Genesys DX (discontinued) | N/A | Genesys DX was a live chat engagement and chatbot AI solution based on Bold360, acquired by Genesys. It is no longer available. | N/A |
ApexChat | Genesys DX (discontinued) | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
ApexChat | Genesys DX (discontinued) | |
---|---|---|
Considered Both Products | ApexChat No answer on this topic | Genesys DX (discontinued) |
Top Pros |
| |
Top Cons |
|
|
ApexChat | Genesys DX (discontinued) | |
---|---|---|
Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Olark Score 9.5 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | LiveChat Score 8.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ApexChat | Genesys DX (discontinued) | |
---|---|---|
Likelihood to Recommend | 7.6 (2 ratings) | 8.3 (53 ratings) |
Usability | - (0 ratings) | 8.2 (20 ratings) |
Support Rating | - (0 ratings) | 8.3 (21 ratings) |
ApexChat | Genesys DX (discontinued) | |
---|---|---|
Likelihood to Recommend | ApexChat | Discontinued Products |
Pros | ApexChat | Discontinued Products |
Cons | ApexChat | Discontinued Products |
Usability | ApexChat No answers on this topic | Discontinued Products |
Support Rating | ApexChat No answers on this topic | Discontinued Products |
Alternatives Considered | ApexChat | Discontinued Products |
Return on Investment | ApexChat | Discontinued Products |
ScreenShots |