Automox Reviews & Insights

Score8.7 out of 10

268 Reviews and Ratings

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Automox

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Overview

Synthesised from 9 reviews | Last Published July 17, 2026

Automox functions as an endpoint management solution, primarily used by IT teams for automated software and OS patching across diverse environments. In TrustRadius reviews, its core strength is streamlining vulnerability patching and maintenance, with 78% of reviewers commending its Worklets for custom scripting and automation. It also serves as a crucial tool for remote management, enabling software deployment and security configuration enforcement, widely noted for enhancing security and operational efficiency.

Reviewers consistently report significant time savings for IT staff and reduced operational costs due to its cloud-native architecture. However, some users seek more robust reporting customization and a broader catalog of Worklet templates. Insufficient error detail and occasional agent stability issues are also noted. Overall, Automox is seen as a positive investment, improving security posture and management efficiency.

Pros

Automated patch management for operating systems and third-party applications
Custom scripting and administrative task automation via Worklets
Intuitive user interface with comprehensive dashboards and visibility
Significant time savings for IT teams through automation
Enhanced security posture and reduced vulnerability exposure

Cons

Limitations in reporting customization and specific report availability
Inconsistencies in Worklet effectiveness and a limited template catalog
Insufficient detail in error reporting for troubleshooting
Challenges with managing third-party application updates (e.g., incorrect versioning)
Occasional endpoint agent stability issues, including communication loss

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Automox Reviews

158 Reviews

Less time spent on patching.

Rating: 9 out of 10

Incentivized

July 17, 2026

Use Cases and Deployment Scope

We engage Automox in managing endpoint security. It provides a comprehensive visibility so we have zero blind spots; we are aware of what has been patched, what is awaiting patching, and what needs more than patching, and this is where the big guns come in-we formulate policies via worklets to remediate the whole problem.

Pros

A complete view of the software across our OS, with the location group and status.
Point source patching, configuring our apps and devices from a the cloud.
The automatic deployment of software across multiple devices.

Cons

Reporting can feel too generalized, I need more customized reports.

Likelihood to Recommend

Every organization would work better with Automox on board. It not only approaches patch management as a whole, but also ensures that our third-party applications are secure against all vulnerabilities. It ensures that we keep track of all software and hardware in our OS. As a health tech company, we cannot overemphasize the need for Cybersecurity compliance.

Rachel Kemp

Systems engineer in Information Technology at Health Ridge (51-200 employees)

Vetted Review

1 year of experience

Automating The busy Work Behind Endpoints.

Rating: 9 out of 10

Incentivized

July 16, 2026

Use Cases and Deployment Scope

We work in a hybrid environment, us having Automox, which is cloud based means that our employees can have our devices updated without needing to come into the office or using VPN. Moreover it provides security without interrupting operations and keeps our endpoints across and windows patched against newly disclosed vulnerabilities.

Pros

Our staff handles a lot of sensitive information and Automox does a good job at patching and mitigating any weaknesses.
Automatic tracking of devices that have missed patching.
Worklets. They handle administrative tasks, enforce security configurations and help maintain a live inventory of our hardware and software.

Cons

Reports. we need more reports on configurations, updates, worklets, inventory and they should be more specific

Likelihood to Recommend

Automox works well when responding to newly disclosed exposures that need prompt action. Patching our windows servers, MacOS works automatically and some instances we have automated configurations change through worklets without manually touching every endpoint server.

It maintains a constant secure environment. No SPanicus once you have deployed it in your organization.

Clara Riley

IT support analyst in Information Technology at Cera Mortgage (11-50 employees)

Vetted Review

1 year of experience

One console hundreds of updates.

Rating: 9 out of 10

Incentivized

July 16, 2026

Use Cases and Deployment Scope

We utilize almost all of Automox's capabilities, but I'll only mention a couple. We originally brought it in to solve what had become a pretty exhausting patch management process. We have several 3rd part apps within our OS, and we were spending way too much time chasing outdated software. We have also utilized the worklets; on occasions when something could not be patched, they mitigate it altogether. It keeps us compliant with Cybersecurity.

Pros

All the software within our network, the entire Operating System of our company, can be accessed from a single point.
The few time we have used the worklets they have been really efficient.
Automatic updates.

Cons

Worklets are one of my favorite features, as they let us automate tasks beyond patching, but writing custom scripts needs to be more straightforward.

Likelihood to Recommend

Automox is suitable for environments like ours, where there are many endpoints and a large mix of third-party applications to keep updated, so the automation in a single console for system updates has made a noticeable difference. Additionally, the configuration changes have been great, such as removing outdated runtimes and updating our registry... It maintains a more consistent environment, allowing us to combat CVEs without strain.

Spencer Hamil

Junior Systems Engineer in Information Technology at Cairn Data (51-200 employees)

Vetted Review

2 years of experience

Perfect Patching solution for all software and platform types

Rating: 9 out of 10

March 17, 2026

Use Cases and Deployment Scope

We need an all-encompassing solution that does both OS updates and third party updates in accordance to a vulnerability management policy so that Criticals, Highs, Medium and Low CVEs get resolved in time. We also need large OS support across Windows, MacOS and many Linux distros. By enforcing patching remotely through Automox we can also oversee installed software and also set certain security configurations through worklets. Automox provides great coverage of reporting as well as easy management of all devices through easy to understand policy management.

Pros

Reporting & Metrics
Automated patching with minimised admin oversight
Great customer support
Wide coverage of OS and third party compatibility
RBAC to allow individual teams to manage their estate.

Cons

Sometimes setup of devices can be difficult e.g Secure Tokens
Keeping Automox application updated can be frustrating
Sometimes difficult to see an overarching overview of the entire estate if devices are split up across many zones.

Likelihood to Recommend

It is quite platform agnostic so it fits many scenarios, and has great support across all platforms. It may be less appropriate a solution if you are looking for further controls such as MDM or access control. The worklets are really helpful for all sorts of different use cases including automation that you would not immediately think something like Automox can do out of the box.

Verified User

Employee in Information Technology (1001-5000 employees)

Vetted Review

2 years of experience

Reliable Easy to use automated patching solution

Rating: 9 out of 10

Incentivized

March 16, 2026

Use Cases and Deployment Scope

We use Automox for automated patch management for our whole organisation, managing and patching our endpoints.

Automox has helped us reduce security vulnerabilities with automated patching being deployed with minimal manual intervention. This has helped us reduce the number of vulnerabilities that are susceptible for an attacker to exploit.

Automox has been easy to deploy with a large scope of endpoints across many operating companies in our organisation.

Pros

Automated Patch management - Easy to create and configure policies and schedule patching that is done automatically.
Ease of deployment across a large number of endpoints
Visibility and Reporting - Great oversight of current patching status on your infrastructure

Cons

Some expansion on deployment status for troubleshooting

Likelihood to Recommend

For a large organisation it has been highly beneficial to streamline all our endpoints into one automated patching solution across our group. This has allowed ease of management, policy creation and deployment saving countless hours while also mitigating vulnerabilities through patching. I would highly recommend Automox for it's ease of deployment and overall patching solution to any organisation.

Verified User

Analyst in Information Technology (501-1000 employees)

Vetted Review

2 years of experience

Modern cloud based RMM and patching tool for remote and hybrid environments

Rating: 10 out of 10

Incentivized

January 5, 2026

Use Cases and Deployment Scope

We use Automox as our endpoint management and patching system for all our workstations and servers. It's cloud based, and a lightweight agent is installed on all devices and is rolled out organization wide.
It solves the problem of patching and inventory management for all our remote and hybrid endpoints.

Pros

automated patching
visibility and reporting
worklets for scripting

Cons

nothing in particular

Likelihood to Recommend

Automox works well for organizations of all sizes, which have a mix of remote, hybrid and endpoints. Setting up Automox is easy and requires limited administrative tasks and personnel. Automated patching is a key strength of Automox. Vulnerability reports can be imported and matched to endpoints, making it easy to remediate.

Verified User

Manager in Information Technology (201-500 employees)

Vetted Review

3 years of experience

AutoMox - Patching Saver

Rating: 8 out of 10

Incentivized

December 31, 2025

Use Cases and Deployment Scope

We as a company need to be Cyber Security Plus compliant, therefore we need to ensure that our devices are patched regularly. Having over 250 devices, making sure all those devices are updated manually is very difficult. Automox allows me to push updates across the organization via one portal. I then can allow updates to be pushed through an Agent that then updates all devices affected. This allows our tenable reports to be in SLA standards.

Pros

Worklet scripts to push via powershell
Autoupdate that you can arrange according to patches
Groups of devices that need certain updates which other devices might not needed.
Show when a devices needs a restart for updates.

Cons

There are some applications that updates to the wrong version causing Channel version issues, this then needs to be excluded from the policy and updated via a script.
Certain software like NET. is not updated
The worklet / remediation / evaluation system is not always effective, does not work all the time. Needs to be very detailed for it work.

Likelihood to Recommend

I was able to update browsera like edge and chrome which have updates every few days, automatically. No more emails to ask people to update edge or chrome. Display drivers and dell drivers are not visible for users, having Automox update them make it much easier for users as not all of the users are technical.

Joel Suthakaran

Cloud Operations Specialist in Engineering at Polaris Software Limited (51-200 employees)

Vetted Review

1 year of experience

View profile

Automox is great for patch management

Rating: 10 out of 10

Incentivized

December 19, 2025

Use Cases and Deployment Scope

We use Automox for our patch management primarily, but it is also extremely useful as an asset management system too.

Through its patch management, we've been able to ensure that all our end points are kept up to date with the latest software. We also have the ability to use Powershell within Automox to push out new softwares and remove old ones.

Pros

Patch Management
PS Scripting
Worklet catalogue

Cons

Sometime the end point will stop talking to the main console, this generally required a reinstall on the endpoint.

Likelihood to Recommend

It's excellent when it comes to patch management. We have all our patches (per OU) set up to run on different days, and get detailed reports on which patches have failed and for what reason. We've also been able to push out windows 11 via Automox too, which for a business with a lot of users, makes live so much easier.

Verified User

Analyst in Information Technology (501-1000 employees)

Vetted Review

3 years of experience

AutoAmazing

Rating: 10 out of 10

Incentivized

July 19, 2025

Use Cases and Deployment Scope

We use Automox for patching and remote controlling devices if an issue where to arise. This means we have full control of sending out updates and seeing what issues devices might be having. We also use the dashboard for helpful information into what devices are critical and need updating and patches.

Pros

Patching
Updates
Providing information

Likelihood to Recommend

Well suited for companies wanting to sort out there own updates and patches.

Verified User

Administrator in Information Technology (51-200 employees)

Vetted Review

1 year of experience

Automox saves time and money

Rating: 10 out of 10

Incentivized

July 2, 2025

Use Cases and Deployment Scope

We use Automox as our primary RMM tool. It handles all of our 3rd party patching on our endpoints and has just recently took the place of WSUS as our server OS patching tool of choice. Automox saves us so much time every day that it has paid for itself in IT hours within the first year of use.

Pros

Incredible Dashboards
Very fast policy updates
Quick to install endpoint
Lightweight endpoint
Great pre-canned policies available to use out of the box

Cons

Can be a bit to learn if you don't start with Automox university
Some of the new worklets can be problematic
More roadmapping

Likelihood to Recommend

Automox is great for handling OS and 3rd party application patching. It is able to easier take a huge burden off of what was once a pretty problematic or time consuming process. I do not have a lot of experience with with using Automox for functions outside of those two workloads but the minimal things i have used customs worklets for it has done fine.

Seth Sorenson

IT in Information Technology at Miron Construction Co., Inc. (1001-5000 employees)

Vetted Review

2 years of experience

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