Q: What are Avaya Enterprise Cloud's top competitors?

NiCE CXone , Cisco Unified Communications Manager (Call Manager) , and Genesys Multicloud CX (discontinued) are common alternatives for Avaya Enterprise Cloud.

Question 1

What is Avaya Enterprise Cloud?

Accepted Answer

Avaya Enterprise Cloud (replacing the former ReadyNow on OneCloud) is a secure, dedicated cloud solution for Avaya's enterprise level customers. The solution is presented as a fully compliant and protected private cloud with end-to-end security and built-in recovery measures, that are designed for scale. It is used to support cloud-based telephony and call control, voicemail and instant messaging, team engagement and conferencing, and mobility features and emergency calling.

Question 2

What are Avaya Enterprise Cloud's top competitors?

Accepted Answer

NiCE CXone, Cisco Unified Communications Manager (Call Manager), and Genesys Multicloud CX (discontinued) are common alternatives for Avaya Enterprise Cloud.

Question 3

Who uses Avaya Enterprise Cloud?

Accepted Answer

The most common users of Avaya Enterprise Cloud are from Enterprises (1,001+ employees).

Avaya Enterprise Cloud Competitors and AlternativesFormerly Avaya OneCloud ReadyNow

Most Commonly Comparedto Avaya Enterprise Cloud

Rackspace Managed Private Cloud

Amazon Connect

Avaya UCaaS

Engagor (discontinued)

11:11 Hosted Private Cloud

Avaya IP Office

Cisco Unified Communications Manager (Call Manager)

Ameyo by Exotel

NTT DATA Nucleus Cloud & Hybrid Infrastructure

HPE Private Cloud