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AVI-SPL

Score8.9 out of 10

418 Reviews and Ratings

What is AVI-SPL?

AVI-SPL is a digital workplace services provider that works with organizations globally to improve team collaboration through video and audio technology.

Read more details.

Media

Screenshot of AVI-SPL Symphony mobile app
Screenshot of AVI-SPL meeting room reference designs
Screenshot of AVI-SPL meeting and collaboration solutions
Screenshot of AVI-SPL Symphony benefits
Screenshot of AVI-SPL services

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Screenshot of AVI-SPL Symphony mobile app

Pros

  • Effective communication and proactive updates throughout projects
  • Expertise in tailored AV system design and solution creation
  • Responsiveness for quotes, problem resolution, and on-site support

Cons

  • Slow, unclear, and opaque quoting and proposal processes
  • Inconsistent communication and follow-up, especially at project initiation
  • Frequent project delays and difficulties adhering to deadlines

AVI-SPL is my Trusted Business Partner

Use Cases and Deployment Scope

AVI-SPL is my go-to partner for audio/visual (AV) solutions and unified communications technology. They are able to provide site surveys to help customers define requirements, develop cost estimates, and recommend options based upon scheduling and budget limitations. In addition, they are developing a secure supply chain for delivering and storing sensitive material to our government customers that require additional oversight.

Pros

  • Help customers define their A/V and video teleconferencing (VTC) mission requirements.
  • Develop realistic cost artifacts for customers to use during their funding approval processes.
  • Work with customers to design and revise solutions that meet their budgetary and schedule requirements.

Cons

  • Some international locations have unique shipping requirements and customs compliance processes. These have presented challenges in the past.
  • Access to US military installations requires a specific set of protocols in some geographic locations. It would be optimal if AVI-SPL had someone on staff familiar with these administrative requirements.
  • When projects are in different time zones, then I recommend the CONUS-based programmers and other subject matter experts vary their business hours to facilitate their availability during the core times their expertise may be required.

Return on Investment

  • Partnering with AVI-SPL on A/V and unified communications solutions provides me with a reliable team; from project management to subject matter expertise.
  • AVI-SPL has excellent customer services on the front end and the back end.
  • I especially appreciate AVI-SPL's commitment to quality. Their material and services are fully guaranteed and their leadership is serious about doing whatever it takes to deliver the agreed-upon solution.

Good solution great people easy on-boarding

Use Cases and Deployment Scope

We use them to run our public multi-purpose room's A/V infrastructure. They created a flexible system that combines multiple computer inputs, microphone and other audio inputs, and enables us to record the meetings. The system has multiple video cameras and we can adjust them remotely as they stream and record the meetings.

We use this at minimum 2 times a month for public meetings and multiple times for more informal meetings. It works as a "zoom" room and allows create flexibility for internal training sessions where we can record and pass the recordings to those who aren't there.

Pros

  • Simplification
  • Technical expertise
  • Prompt replies
  • Knowledge
  • customer service

Cons

  • Better interfaces with system
  • more physical controls

Return on Investment

  • Ease of recording
  • Easy on-boarding for non-technical users

Other Software Used

Adobe Premiere Pro

World-Class Audio-Visual Products and Services

Use Cases and Deployment Scope

AVI-SPL is the primary vendor providing audio-visual products and services at our meeting and event space. Visitors to our facility frequently compliment the sophisticated technology that supports their events. As our AV partner for more than 10 years, AVI-SPL has consistently provided superior guidance on all of our technology solutions and delivered the highest quality service.

Pros

  • Provides onsite meeting support personnel that are part of our full-time staff
  • Designs systems that utilize state-of-the-art technology that is applied practically and sensibly
  • Provides expert technical support when troubles arise and addresses those issues quickly and effectively

Cons

  • Tighter quality control when building and delivering code

Return on Investment

  • Saved our team the expense and resources associated with dedicated videoconferencing codecs by designing a more adaptable system that uses PCs coupled with the integrated audio and video assets
  • Provides world-class onsite support that is able to address problems as they arise and quickly engage the necessary resources to resolve
  • As valuable as the level of support provided is, it comes with a significant cost that represents about 20 percent of our annual operating expenses.

AVI-SPL for all meeting spaces

Use Cases and Deployment Scope

We have worked with AVI-SPL over a period of about 6 years to assist us with various audio-visual projects to design and implement meeting spaces for our organization. This also included a few different temporary meeting rooms and spaces during the COVID19 pandemic years when remote meetings were required. Some of these temporary spaces were then converted into permanent meeting systems by AVI-SPL.

Pros

  • Microphone and speaker systems
  • Complex projection systems
  • Digital control systems

Cons

  • Providing a testing window at the end of projects

Return on Investment

  • Greater flexibility from our meeting space
  • Professional look and feel
  • More complex to navigate and control

Other Software Used

Microsoft Teams, Webex App

Partnered with AVI-SPL to deliver global hardware refresh across 300 offices

Use Cases and Deployment Scope

We used AVI-SPL as an implementation partner for our Global Conference Room refresh. Our hardware in conference rooms were reaching their end of life and this required a full refresh totaling 300+ rooms across 5 continents. In addition to just in-room conferencing hardware, we also looked for opportunity to completely redesign a few of our conference rooms, and leveraged AVI-SPL there as well.

Pros

  • Project Tracking across the Globe
  • Availability when issues arise
  • Escalation where necessary

Cons

  • Communication and Coordination with on-site teams
  • Detailed review of specs and design to ensure nothing is missed later on in the implementation

Return on Investment

  • Increase of adoption through new technologies introduced
  • Peace of mind through warranty agreements

Other Software Used

Microsoft 365 Copilot, Microsoft 365, Logitech Connect