AvidXchange Reviews and Ratings

Rating: 8.4 out of 10

Score

8.4 out of 10

Community insights

TrustRadius Insights for AvidXchange are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Time-saving Electronic Invoice Submission: Users have consistently praised AvidXchange's electronic invoice submission feature, stating that it has been a significant time-saver. Several users have mentioned that this feature eliminates the need for sorting and coding mail, streamlining their accounts payable process.

Efficient Approval Process with Comment Logging: The ability to log comments or questions in AvidInvoice has greatly improved communication and expedited the approval process, according to multiple reviewers. This feature allows for clarification on invoices, ensuring timely review and approval by all vested entities.

Accurate Expense Charging with Property Code and Allocation Features: Reviewers have highlighted the Property Code and Allocation features in AvidInvoice as highly valuable. These features enable accurate charging of expenses to the correct entities, even for multiple properties. Users appreciate the ease with which they can allocate expenses accurately within their portfolio.

Reviews

20 Reviews

You wont regret using it

Rating: 10 out of 10

Incentivized

September 4, 2025

Use Cases and Deployment Scope

We use AvidXchange Invoice for our AP automation and to easily get invoices approved before payments are made. This helped to keep invoices from being lost in emails. AvidXchange makes it much easier to have all the invoices in one place when needing to do some research as well.

Pros

AI Capture is a great feature
The workflows are endless which really help get invoices to the correct approvers.
The email feature helps get invoices in from vendors.

Cons

I wish it could break apart multiple invoices that are sent in one PDF.
I would like it to auto delete statements that are emailed in.

Likelihood to Recommend

Makes AP automation much easier and less time consuming. The AI Capture feature helps keep information moving along in invoices as received. The comment tab makes it easy to keep notes about the invoice between employees.

Shannon Powers

Manager of HRIS & AP in Human Resources at Energo (51-200 employees)

Vetted Review

3 years of experience

Verified on LinkedIn

AvidXchange perfect for Intacct users

Rating: 9 out of 10

Incentivized

July 11, 2024

Use Cases and Deployment Scope

We use it to approve bills for our stores. The invoices are initially coded by an accountant and approved so that the GM then has to view and approve the bill.

Pros

Imports into Intacct
Support is quick to help
Invoices also import into Intacct

Cons

Issues with vendors receiving VCC

Likelihood to Recommend

It is well suited so you don't have to follow email trails of managers approving bills to be paid. You can see the audit trail for each bill to see who approved it so there is no confusion.

Kelsey Russell

Corporate Accountant in Corporate at Buffalo Wings & Rings (11-50 employees)

Vetted Review

6 years of experience

Excellent invoice processing option

Rating: 9 out of 10

Incentivized

July 19, 2021

Use Cases and Deployment Scope

AvidXchange is our invoice processing platform. All vendors submit invoices to AvidXchange, header level information is extracted by their processors, and invoices are routed through workflows for approvals before coming to our Accounts Payable team for payment. It is essentially used by our whole organization, as most every department has a workflow and approver who uses it for approving and coding invoices. In our Finance Department, we use it extensively for vendor management, invoice paying, and accounts payable research. For us, the biggest problem it solved is the elimination of paper invoices. We were drowning under a pile of paper, and as our organization spread out more geographically, maintaining paper invoices and approvals was becoming impossible. AvidXchange allowed us to go electronic, streamline approvals, and have given us a much more sustainable and scalable invoice solution.

Pros

Invoice processing
Workflow capability
Search functionality

Cons

1099/W9 functionality could be better
For us, the PO capability is not very functional, but we acknowledge our operations are a little different than the normal business
Would love two-way vendor management integration with our accounting software

Likelihood to Recommend

For a company who is needing to transition from paper invoices/manual approvals to an electronic solution, AvidXchange is an excellent option. It is very functional and will highly improve your invoice capability, the speed of invoice processing, and will help your overall accounts payable department. It also makes auditing much easier, where auditors are able to easily search invoices, see approvals, payment status, etc.

Verified User

Analyst in Finance and Accounting (201-500 employees)

Vetted Review

4 years of experience

Very Pleased with AvidXchange

Rating: 10 out of 10

Incentivized

July 19, 2021

Use Cases and Deployment Scope

I'm unable to answer the question directly because our organization used AvidXchange in a unique way. Our software is designed to accept payment directly. We have several clients who have to use AvidXchange to process their payments so we are on the receiving end of the process. With that explanation, a single department uses it, but again, it's on the receiving end.

Pros

AvidXchange's client portal is one of the best I've encountered. It's clear and easy to use. I appreciate their desire to constantly improve it.
Communication with AvidXchange is great! You can quickly get a hold of a real person and they've all been able to help resolve my issues quickly.

Cons

I haven't encountered anything that I think could be improved. I've been part of testing groups and they tend to notice things before I do.

Likelihood to Recommend

I really appreciate their web portal. I can quickly and easily find what I need. Additionally, they're quick to process payments.

Verified User

Administrator in Corporate (11-50 employees)

Vetted Review

1 year of experience

A good Accounting Product for non Accounting Users

Rating: 8 out of 10

Incentivized

July 19, 2021

Use Cases and Deployment Scope

Avid Exchange is used across all departments that are invoiced. I personally use it to manage my expenses for the lead generation program that I oversee.

Pros

Easy for non accounting personnel to use and understand
It is easy to manage a good volume of invoices
Reporting is easy to create

Cons

None really come to mind

Likelihood to Recommend

As a Media Planner, I receive a lot of invoices monthly from a lot of different vendors. AvidExchange helps me submit my invoices to accounting and allows me to put in notes to customize my payments.

John R. Glaser

Media Planner in Marketing at Bathwraps (51-200 employees)

Vetted Review

2 years of experience

View profile

AvidXchange Impressed Me

Rating: 10 out of 10

Incentivized

May 3, 2021

Use Cases and Deployment Scope

We recommend AvidXchange to organizations of all sizes. This product helps the finance team improve the Accounts Payable process. We have seen organizations simplify the payment process by adopting this solution. These organizations streamline the entire bill pay process with document management and can even process the payment. I have seen this solution save 10-20 hours per month.

Pros

Streamline AP Processes
Paperless Invoice Processing
Bill Payment Automation
Integration with Financial Edge NXT

Cons

Search for previous invoices could be easier

Likelihood to Recommend

AvidXchange is great for organizations that have need for automation. This is a time saving solution. This solution helps organizations: procure items, create purchase orders, route invoices, save documents, and process payments. This is a great solution for anyone who is looking to cut down on the hours involved in the accounts payable process.

Matthew Kreutzer

Sales Manager in Sales at Zobrio (11-50 employees)

Vetted Review

5 years of experience

View profile

Scalable invoice processing solution for our integrated team

Rating: 8 out of 10

Incentivized

May 3, 2021

Use Cases and Deployment Scope

Our mid-size independent marketing agency uses AvidXchange to track invoices and route them internally for approval. Invoices and purchase orders are processed internally via AvidXchange.

Pros

Tracks invoice history
Easy to route
Converts invoices to electronic versions

Cons

Cost
Levels of approving parties
Training for new users

Likelihood to Recommend

AvidXchange works well in our integrated environment where different service stakeholders have a line of sight on projects and vendor payments that require approval across internal segments.

Verified User

Vice-President in Marketing (51-200 employees)

Vetted Review

2 years of experience

AvidXchange review

Rating: 9 out of 10

Incentivized

March 9, 2021

Use Cases and Deployment Scope

We use AvidXchange daily to process invoices, our staff uses Avid to approve and code invoices.

Pros

AvidPay
Electronic invoices
Searchable invoice functions

Cons

Indexers accuracy
1099 functionality
Reporting

Likelihood to Recommend

Helping streamline invoices and giving staff members the ability to search paid invoices.

Kaycie Grindstaff

Finance Specialist in Finance and Accounting at Elevation Church (201-500 employees)

Vetted Review

3 years of experience

New Hope AvidXchg Review

Rating: 10 out of 10

Incentivized

January 31, 2019

Use Cases and Deployment Scope

Used in conjunction with MS Dynamics GP 2016 to create accounts payable and payroll checks.

Pros

Integrates well with GP
Maintenance free
Great support
User-friendly

Cons

Company moved from a one-time software license model to an expensive annual subscription model

Likelihood to Recommend

Well suited for small to medium-sized companies that utilize MS Dynamics GP.

Verified User

Director in Information Technology (501-1000 employees)

Vetted Review

7 years of experience

AvidXChange Review

Rating: 10 out of 10

June 26, 2017

Use Cases and Deployment Scope

My company uses AvidXchange in all departments to approve invoices and review what work is being done and how it should be paid. It helps manage all employees' accountability on what invoices are being paid compared to the work that is being done at one of our corporate campuses or commercial properties. It has helped organize invoices by property and has helped us pay each invoice correctly by entity.

Pros

Great organizational tool.
Able to pay invoices right from the site.
Has a wide variety of reports that can be utilized.

Cons

Setting up users and new entities.
A training on reports and which are the best to use.

Likelihood to Recommend

AvidXchange can be used in all situations where an organization needs to pay a wide variety of invoices and needs its employees to sign in and approve what should be paid. There is no situation where an employee shouldn't go in to look at invoices or work that was ordered and needs review before payment.

John Dunn

Staff Accountant in Finance and Accounting at Covanta (51-200 employees)

Vetted Review

1 year of experience

View profile

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Reviews and Ratings

Excellent invoice processing option

Rating: 9 out of 10

Incentivized

July 19, 2021

Use Cases and Deployment Scope

Pros

Invoice processing
Workflow capability
Search functionality

Cons

1099/W9 functionality could be better
For us, the PO capability is not very functional, but we acknowledge our operations are a little different than the normal business
Would love two-way vendor management integration with our accounting software

Likelihood to Recommend

Verified User

Analyst in Finance and Accounting (201-500 employees)

Vetted Review

4 years of experience