Excellent invoice processing option
Updated July 27, 2021
Excellent invoice processing option
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with AvidXchange
AvidXchange is our invoice processing platform. All vendors submit invoices to AvidXchange, header level information is extracted by their processors, and invoices are routed through workflows for approvals before coming to our Accounts Payable team for payment. It is essentially used by our whole organization, as most every department has a workflow and approver who uses it for approving and coding invoices. In our Finance Department, we use it extensively for vendor management, invoice paying, and accounts payable research. For us, the biggest problem it solved is the elimination of paper invoices. We were drowning under a pile of paper, and as our organization spread out more geographically, maintaining paper invoices and approvals was becoming impossible. AvidXchange allowed us to go electronic, streamline approvals, and have given us a much more sustainable and scalable invoice solution.
- Invoice processing
- Workflow capability
- Search functionality
- 1099/W9 functionality could be better
- For us, the PO capability is not very functional, but we acknowledge our operations are a little different than the normal business
- Would love two-way vendor management integration with our accounting software
- Electronic invoice processing
- Digital invoice storage
- Ease of pay options
- Improved invoice processing speed
- Improved invoice processing capability (without increasing staff)
- Only negative is AvidXchange insists on attempting to sell its v-card payment method to vendors and does so in a less-than-above-board way, which has disgruntled some vendors when they discovered fees withheld that they didn't understand
We are presently evaluating a move to Concur Invoice, not because of any real lack of functionality from AvidXchange, but simply because we have other business functions already on Concur Invoice. From what we have seen so far, the functionality is similar, though I believe Concur Invoice is more expensive.
Do you think AvidXchange delivers good value for the price?
Yes
Are you happy with AvidXchange's feature set?
Yes
Did AvidXchange live up to sales and marketing promises?
Yes
Did implementation of AvidXchange go as expected?
Yes
Would you buy AvidXchange again?
Yes