Excellent invoice processing option
Updated July 27, 2021

Excellent invoice processing option

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with AvidXchange

AvidXchange is our invoice processing platform. All vendors submit invoices to AvidXchange, header level information is extracted by their processors, and invoices are routed through workflows for approvals before coming to our Accounts Payable team for payment. It is essentially used by our whole organization, as most every department has a workflow and approver who uses it for approving and coding invoices. In our Finance Department, we use it extensively for vendor management, invoice paying, and accounts payable research. For us, the biggest problem it solved is the elimination of paper invoices. We were drowning under a pile of paper, and as our organization spread out more geographically, maintaining paper invoices and approvals was becoming impossible. AvidXchange allowed us to go electronic, streamline approvals, and have given us a much more sustainable and scalable invoice solution.
  • Invoice processing
  • Workflow capability
  • Search functionality
  • 1099/W9 functionality could be better
  • For us, the PO capability is not very functional, but we acknowledge our operations are a little different than the normal business
  • Would love two-way vendor management integration with our accounting software
  • Electronic invoice processing
  • Digital invoice storage
  • Ease of pay options
  • Improved invoice processing speed
  • Improved invoice processing capability (without increasing staff)
  • Only negative is AvidXchange insists on attempting to sell its v-card payment method to vendors and does so in a less-than-above-board way, which has disgruntled some vendors when they discovered fees withheld that they didn't understand
We are presently evaluating a move to Concur Invoice, not because of any real lack of functionality from AvidXchange, but simply because we have other business functions already on Concur Invoice. From what we have seen so far, the functionality is similar, though I believe Concur Invoice is more expensive.

Do you think AvidXchange delivers good value for the price?

Yes

Are you happy with AvidXchange's feature set?

Yes

Did AvidXchange live up to sales and marketing promises?

Yes

Did implementation of AvidXchange go as expected?

Yes

Would you buy AvidXchange again?

Yes

For a company who is needing to transition from paper invoices/manual approvals to an electronic solution, AvidXchange is an excellent option. It is very functional and will highly improve your invoice capability, the speed of invoice processing, and will help your overall accounts payable department. It also makes auditing much easier, where auditors are able to easily search invoices, see approvals, payment status, etc.