Very Pleased with AvidXchange
July 19, 2021
Very Pleased with AvidXchange
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with AvidXchange
I'm unable to answer the question directly because our organization used AvidXchange in a unique way. Our software is designed to accept payment directly. We have several clients who have to use AvidXchange to process their payments so we are on the receiving end of the process. With that explanation, a single department uses it, but again, it's on the receiving end.
- AvidXchange's client portal is one of the best I've encountered. It's clear and easy to use. I appreciate their desire to constantly improve it.
- Communication with AvidXchange is great! You can quickly get a hold of a real person and they've all been able to help resolve my issues quickly.
- I haven't encountered anything that I think could be improved. I've been part of testing groups and they tend to notice things before I do.
- No response.
- Because it's so easy to track the payment process, I'm able to see where our funds are and how quickly they'll arrive.
I haven't use any other products.
Do you think AvidXchange delivers good value for the price?
Not sure
Are you happy with AvidXchange's feature set?
Yes
Did AvidXchange live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of AvidXchange go as expected?
Yes
Would you buy AvidXchange again?
Yes