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TrustRadius
Better Uptime

Better Uptime

Overview

Recent Reviews

TrustRadius Insights

Users have found Better Uptime to be a versatile and customizable solution for displaying multiple monitors easily. It has proven helpful …
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Pricing

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Basic

$0

Cloud
per month

Enterprise

$0

Cloud

Freelancer

$30

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Better Uptime?

Better Uptime Features

  • Supported: Event Logs
  • Supported: Scheduling
  • Supported: Server Monitoring
  • Supported: Audit Trail
  • Supported: Disaster Recovery
  • Supported: IT Incident Management
  • Supported: Incident Reporting
  • Supported: Alerts/Notifications
  • Supported: Availability Testing
  • Supported: Data Visualization
  • Supported: FTP Monitoring
  • Supported: Mail Server Monitoring
  • Supported: Performance Metrics
  • Supported: Real Time Monitoring
  • Supported: Transaction Monitoring
  • Supported: Uptime Reporting
  • Supported: Change Management
  • Supported: Incident Management
  • Supported: Problem Management
  • Supported: Project Management
  • Supported: Self Service Portal
  • Supported: Archiving & Retention
  • Supported: Log Collection
  • Supported: Threshold Alerts
  • Supported: Dashboard
  • Supported: Alerts/Escalation
  • Supported: Performance Monitoring
  • Supported: Reporting/Analytics

Better Uptime Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWeb-Based, Android, iPhone, iPad
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found Better Uptime to be a versatile and customizable solution for displaying multiple monitors easily. It has proven helpful in providing transparency to users about the status of their websites, whether it is downtime, degraded performance, or maintenance. The incident management and maintenance display feature of Better Uptime has been praised by users for promptly notifying them of any issues or incidents as soon as they arise. Additionally, users appreciate the software's API and integrable status component, which effectively fetch data and provide seamless integration with other systems. The hooks for Edge Functions monitoring have also been well-received as they help monitor network uptime for servers and websites. Better Uptime's alerts and escalation feature has been valuable in ensuring a prompt team response to any issues, reducing downtime, and increasing overall performance. Users report that Better Uptime is simple and easy-to-use, providing a centralized uptime check with alert escalation. It has been effective in monitoring various services such as home labs, email servers, API servers, and AWS instances while offering customizable status pages for each service. Furthermore, the software is highly regarded for its ability to catch website outages promptly and provide detailed notifications about their cause. Better Uptime has been commended for its stability and reliability compared to other monitoring systems, with no missed alerts and very few false positives reported by users. The free version of Better Uptime has proven to be powerful yet accessible, making it suitable for basic systems hosted on shared hosting or small business websites. Overall, users highly recommend Better Uptime as an effective tool for website monitoring that ensures uptime and provides peace of mind.

User-Friendly Interface: Many users have praised Better Uptime for its user-friendly interface, with multiple reviewers commending the software's straightforward and intuitive design. Users found it easy to navigate and use, even during the free trial, and appreciated features such as the simple sign-in process and adding a URL that allowed them to quickly start monitoring their websites.

Quick Setup Process: The quick setup process of Better Uptime has received high praise from users. Multiple reviewers mentioned that they were able to get everything up and running in less than 15 minutes. Users appreciated the simplicity of entering the URL or IP of the service and having the system start operating immediately, allowing them to begin monitoring their websites without any delays.

Customizable Status Pages: The customizable status pages offered by Better Uptime have been highly regarded by users. Several reviewers expressed appreciation for the professional and beautiful appearance of these pages. They particularly valued the ability to have their own custom URL, which enhanced their professional image, while also highlighting how the customization options provided by Better Uptime allowed them to tailor the status pages to their specific needs.

Clumsy User Interface: Some users have found the user interface of Better Uptime to be clumsy, particularly when dealing with a large number of sites. They feel that the user experience could be more intuitive in certain areas, such as manually activating certain components.

Limited Push Notifications: A few users have mentioned that they would have liked an option for push notifications in Better Uptime. They express a desire to take immediate action when an issue occurs and believe that this feature would enhance their ability to respond efficiently.

Pricing Considerations: There are occasional comments about the pricing of Better Uptime, with some initial thoughts that it is a bit high. However, after using the software, these users recognize the value for money it provides.

Users have made several recommendations based on their experiences with the product. Firstly, many users find the free plan to be ideal for simple endpoint monitoring, noting the simplicity of the user interface and the instant alerts. Secondly, users suggest giving the product a try, especially website owners and agencies who consider it a must-have tool. Finally, users advise exploring the advanced settings and deciding on a pricing tier early on, particularly for critical site uptime monitoring.

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