Bookafy

Bookafy is an online appointment scheduling software that automatically books appointments and video meetings. It syncs with your personal calendar to display real-time availability and routes appointments to team members based on skill and availability. Bookafy also syncs with Customer Relationship Management (CRM) systems to input new client information and add new events for existing customers. Bookafy helps customers seamlessly connect with sales and customer support teams.

Bookafy Customers

Bookafy offers a range of subscription plans that meet the needs of every business. The Free plan supports an unlimited number of appointments and appointment types. It also includes a website, with custom colors and fonts, and a booking app. The Pro plan offers two-way calendar sync, text reminders for payments, skill-based routing, and group events. The Pro Plus Plan includes custom scheduling features, multiple appointment reminders, and appointment review links. Bookafy integrates with advanced booking software, CRM systems, and Zapier for Pro Plus customers. Larger corporations have the option to purchase the Enterprise plan, which includes an open API, custom integrations, and a custom service-level agreement (SLA). Businesses with more than one hundred employees should contact Bookafy to receive a quote for their services.

Bookafy Use Cases

Bookafy functions as an appointment scheduling app for nonprofit and volunteer organizations. It also provides support for a variety of industries. Bookafy is a well-known scheduling software for businesses in Financial Services. The software automates the booking process for account reviews by sending customers links to schedule a time that works best for them. Businesses can embed a booking button in emails to help customers schedule appointments without time-consuming discussions. Booking settings ensure that employees are accepting the right types of appointments that fit into their schedules. Financial Services employees can also book appointments from sales, marketing and support channels.

Healthcare providers use Bookafy as medical scheduling software that enables patients to book their own appointments, even outside of traditional office hours. According to the vendor, approximately 70% of online appointments are made between the hours of 8 PM and 3 AM in the healthcare industry. Bookafy ensures that medical practices never lose business and maintains compliance with HIPAA privacy laws, protecting patient information.

Bookafy offers custom pricing plans for startups on a tight budget. Sales teams and startups use Bookafy to schedule sales calls, demos, and customer support. These businesses can easily add a CTA to their website or send unique video meeting URLs in their emails and reminders. Bookafy's skill-based routing enables their team members to accept bookings in a round robin fashion, based on their availability and experience.