Calabrio One is a workforce optimization (WFO) platform for call centers, combining workforce management with call recording and analytics, from Calabrio headquartered in Minneapolis, MN.
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Calabrio ONE Pricing-Related Quotes
Related Quote from Verified User
Verified User
Manager in Customer Service
Outsourcing/Offshoring Company, 51-200 employees
Scheduling efficiency
Forecasting accuracy resulted to a more accurate staffing cost projection