In my opinion, horrible company that cannot get their act together! Greedy worse than PayPal
Use Cases and Deployment Scope
In my opinion, run away from any company that affiliates itself with this company. In my experience, they are the absolutely worst company I have ever dealt with. They randomly blocked and suspended our account. They responded telling us they will help us with our account and then go missing in action. Our company has to stop operating for an entire day or until they respond to help. We run a property management company and, in my opinion, they do not care for their customer whatsoever. We are currently looking into legal and arbitration with them and the other company affiliated with them due to this. A class action lawsuit may be required against them and doorloop. We switched to a different software who actually cares about their customer base. In my opinion, run don't walk away from this company and any of its affiliates.
Cons
- Customer Service
- Troubleshooting
- Timely Responses
- In my opinion, Everything
Likelihood to Recommend
We had our accounts randomly suspended due to, in my experience, poor advice given by one of their affiliate companies and Checkbook.io suspended us. In my experience, they could care less that our company is paused in full operations until they respond. I think their customer service sucks. In my opinion, they are a very poor company that cannot get their act together. They charge you $1.00 per transaction but, in my opinion, can't afford a customer service that actually helps. Tells me they don't know how to operate. In my opinion, they are just in it for the money. I suggest, run don't walk.
