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Cradlepoint NetCloud Engine

Score6.5 out of 10

10 Reviews and Ratings

What is Cradlepoint NetCloud Engine?

Cradlepoint in Boise offers the all-inclusive NetCloud Solution Packages for branch, mobile, and IoT networks combine tailored NetCloud services with fit-for-purpose hardware and a comprehensive support plan. NetCloud Solution Packages are cloud-managed and deployable anywhere in days, not months. Cradlepoint acquired the NetCloud technology with original developer Pertino in December 2015, and integrated the platform into their own services by early 2016.

Categories & Use Cases

For Cradlepoints, Cradlepoint NetCloud Engine is really your best choice

Use Cases and Deployment Scope

We use Cradlepoint NetCloud Engine to manage our many Cradlepoint devices deployed in the field, about 50 locations. It allows us to very easily make changes and control our AER1600 and CBA850 devices on the fly and in real time. It notifies us when there are problems with our devices and shows us health of the connectivity.

Pros

  • Remote router management
  • Grouping and templating configurations
  • Notifications and showing cellular health

Cons

  • Scheduling (updates and such) is not always reliable
  • Notification options

Most Important Features

  • Ease of use
  • Complete control from remote
  • Ability to track cell metrics such as SINR and RSSI

Return on Investment

  • Saves us tome and money on travel
  • "Deploy and forget"
  • Quick response to outages and downtime
  • Cost effective

Alternatives Considered

SolarWinds Network Performance Monitor (NPM)

Other Software Used

SolarWinds Network Performance Monitor (NPM), FortiManager, SOTI MobiControl

Cradlepoint NetCloud SD-WAN: More than always-on VPN services

Pros

  • SD-WAN connectivity
  • Granular Manageability
  • Internal DNS resolution
  • Virtual IP Address Management
  • Site-based access rules

Cons

  • Their support could be quicker

Most Important Features

  • Always-on connectivity
  • SmartZones
  • Agent-based management

Return on Investment

  • TCO vs traditional WAN was over 1,000% less
  • Increased connectivity improved security AND connectivity

Alternatives Considered

CenturyLink MPLS / IP VPN Service

Other Software Used

Cisco Meraki MX, Sage Intacct, Buildium

SD-WAN done right.

Pros

  • Standardization of solution delivery and client management (SD-WAN, Failover, Management, 4G LTE/WIFI as WAN/Ethernet, access control).
  • NetCloud Manger provides simple deployment, maintenance, configuration, provisioning, and user/virtual network management in one tool.
  • Equipment is highly robust, reliable, well supported, feature rich.
  • CradlePoint engineers are highly skilled and very helpful. Top-notch NOC support.
  • Good variety of solutions for customers of most sizes. From individual to small enterprise, there is a "right-sized" product available with all the high-end features you need, at prices suitable for the audience. Even the smallest and least-expensive routers pack almost all of the enterprise features.

Cons

  • Cradlepoint NetCloud virtual backplane bandwidth is improving but could limit some very large enterprise customers without creative network segmentation.
  • Further improvements to simplify NetCloud Manager use would be appreciated.
  • User license management and compliance tools need to be clarified and simplified.

Return on Investment

  • Cradlepoint NetCloud has done for our managed services what VMWare did for our server room.
  • Even as a small, focused company, we can deliver enterprise-class solutions to other companies of all sizes.
  • The flexibility and feature-rich ecosystem allows true, remote reconfiguration which allows us to be responsive to to the changing requirements of our clients.
  • Changes to client network configurations now take a few mouse inputs and key strokes, instead of on-site visits and console cables.
  • We can quote, configure, and drop ship solutions directly from the Cradlepoint partner with confidence without leaving our desks, knowing that the tweaks and customizations we used to have to do in-shop will be waiting on the router when it is turned on.

Other Software Used

VMware ESXi, Nagios XI, Datto

Cradlepoint NetCloud Hits Mark for Managing Remote Devices

Pros

  • Remote monitoring.
  • Remote configuration.
  • Remote firmware upgrades.
  • Push updates and settings to groups of devices.
  • Remote configuration backups.
  • Statistics on device/cellular use.

Cons

  • Group management of devices could be easier.
  • Customized reporting would be nice.
  • The task scheduler is not very robust (only one task is available for scheduling).

Most Important Features

  • Remote firmware upgrades.
  • Remote management and backup of configuration settings.
  • Alerting when remote devices go offline.

Return on Investment

  • It has offered a reduction in travel time.
  • Provides cellular use metrics to help with budgeting.
  • Allows a faster turn-around on firmware upgrades.

Alternatives Considered

Palo Alto Networks Next-Generation Firewalls - PA Series, N-able N-central (formerly Solarwinds N-Central), SolarWinds Kiwi Syslog Server, SolarWinds Service Desk (SSD), Cisco Catalyst 2960-L Series Switches, Cisco Catalyst 1000 Series Switches, Aruba Instant On AP Series Access Points, Cradlepoint Routers, Microsoft 365 (formerly Office 365), Darktrace, Global Relay Archive and Barracuda Content Shield

Other Software Used

OnBase by Hyland, Palo Alto Networks Cortex XDR, N-able N-central (formerly Solarwinds N-Central), Palo Alto Networks Next-Generation Firewalls - PA Series

Usability

Cradlepoint's NetCloud makes VPN as easy as it can get.

Pros

  • Support: They are always quick to respond.
  • The NetCloud service: It has never gone down in the four + years I have been using it.
  • Pricing is very competitive.

Cons

  • The portal is a little bit confusing.

Return on Investment

  • It has freed me up to do more productive things instead of troubleshooting the VPN.
  • It has made my employees happier because they have less frustrations working from home or on the road.

Other Software Used

Remote Desktop Manager, Unitrends Recovery Series Backup Appliance