Cradlepoint NetCloud Hits Mark for Managing Remote Devices
August 24, 2021
Cradlepoint NetCloud Hits Mark for Managing Remote Devices
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Cradlepoint NetCloud (formerly Pertino)
We currently use Cradlepoint NetCloud to manage devices at approximately 20 remote locations. The product allows us to remotely modify device properties, create and restore settings backups, perform firmware upgrades, and monitor device use. NetCloud has saved lots of time by removing travel to remote, rural locations. In addition, it allows us to remotely monitor device status, such as whether a device is offline.
- Remote monitoring.
- Remote configuration.
- Remote firmware upgrades.
- Push updates and settings to groups of devices.
- Remote configuration backups.
- Statistics on device/cellular use.
- Group management of devices could be easier.
- Customized reporting would be nice.
- The task scheduler is not very robust (only one task is available for scheduling).
- Remote firmware upgrades.
- Remote management and backup of configuration settings.
- Alerting when remote devices go offline.
- It has offered a reduction in travel time.
- Provides cellular use metrics to help with budgeting.
- Allows a faster turn-around on firmware upgrades.
- Palo Alto Networks Next-Generation Firewalls - PA Series, N-able N-central (formerly Solarwinds N-Central), SolarWinds Kiwi Syslog Server, SolarWinds Service Desk (SSD), Cisco Catalyst 2960-L Series Switches, Cisco Catalyst 1000 Series Switches, Aruba Instant On AP Series Access Points, Cradlepoint Routers, Microsoft 365 (formerly Office 365), Darktrace, Global Relay Archive and Barracuda Content Shield
Cradlepoint NetCloud is an integral piece of the network management puzzle.
Do you think Cradlepoint NetCloud Engine delivers good value for the price?
Yes
Are you happy with Cradlepoint NetCloud Engine's feature set?
Yes
Did Cradlepoint NetCloud Engine live up to sales and marketing promises?
Yes
Did implementation of Cradlepoint NetCloud Engine go as expected?
Yes
Would you buy Cradlepoint NetCloud Engine again?
Yes
Using Cradlepoint NetCloud (formerly Pertino)
3 - Information Technology
2 - Two IT staff members are well-versed in using the Cradelpoint NetCloud platform. These two staff members share the management duties of the system.
- Reduces travel time.
- Faster router firmware upgrades across all remote locations.
- Integrates cellular data service as a viable backup connection.
Evaluating Cradlepoint NetCloud (formerly Pertino) and Competitors
- Product Features
Cradlepoint NetCloud allowed remote management of 20+ devices located in remote rural areas. This alone offered a great reduction in unnecessary travel time, allowing our IT staff to focus on additional tasks.
While there are now more competing products on the market than there were when we began using Cradepoint, we continue to choose Cradelpoint as our solution moving forward.
Cradlepoint NetCloud (formerly Pertino) Implementation
- Implemented in-house
Change management was minimal
- Initial amount of time taken to learn the product
- On-boarding devices that were already deployed and in operation
Cradlepoint NetCloud (formerly Pertino) Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved No escalation required Quick Initial Response | None |
No. We have not had a need to purchase premium support for this product.
Using Cradlepoint NetCloud (formerly Pertino)
| Pros | Cons |
|---|---|
Like to use Well integrated Convenient Feel confident using Familiar | Requires technical support Slow to learn |
- Remote configuration
- Remote reboot
- Remote statistics
- Grouping devices for mass modifications