Cradlepoint NetCloud Engine Reviews and Ratings

Rating: 6.5 out of 10

Score

6.5 out of 10

Reviews

5 Reviews

For Cradlepoints, Cradlepoint NetCloud Engine is really your best choice

Rating: 10 out of 10

Incentivized

April 29, 2022

Use Cases and Deployment Scope

We use Cradlepoint NetCloud Engine to manage our many Cradlepoint devices deployed in the field, about 50 locations. It allows us to very easily make changes and control our AER1600 and CBA850 devices on the fly and in real time. It notifies us when there are problems with our devices and shows us health of the connectivity.

Pros

Remote router management
Grouping and templating configurations
Notifications and showing cellular health

Cons

Scheduling (updates and such) is not always reliable
Notification options

Likelihood to Recommend

I have yet to have any situation where Cradlepoint NetCloud Engine was "less appropirate". It's easy to use and understand and extremely effective for deploying Cradlepoints and maintaining them. The control over the Cradlepoint devices is remarkable, absolute and the product is very well suited and feature rich for the task,

Gus Gilchrist

Asst. Network Admin in Information Technology at SDI Inc (201-500 employees)

Vetted Review

5 years of experience

Cradlepoint NetCloud Hits Mark for Managing Remote Devices

Rating: 9 out of 10

Incentivized

August 24, 2021

Use Cases and Deployment Scope

We currently use Cradlepoint NetCloud to manage devices at approximately 20 remote locations. The product allows us to remotely modify device properties, create and restore settings backups, perform firmware upgrades, and monitor device use. NetCloud has saved lots of time by removing travel to remote, rural locations. In addition, it allows us to remotely monitor device status, such as whether a device is offline.

Pros

Remote monitoring.
Remote configuration.
Remote firmware upgrades.
Push updates and settings to groups of devices.
Remote configuration backups.
Statistics on device/cellular use.

Cons

Group management of devices could be easier.
Customized reporting would be nice.
The task scheduler is not very robust (only one task is available for scheduling).

Likelihood to Recommend

While offering integrations with other products, such as Palo Alto Prisma Access and Zscaler, the root use of this product is supporting Cradlepoint devices through a single, standard interface. By easily allowing remote management of remote Cradlepoint devices, this product is invaluable if you are tasked with maintaining numerous remote locations.

Verified User

Manager in Information Technology (201-500 employees)

Vetted Review

5 years of experience

Cradlepoint NetCloud SD-WAN: More than always-on VPN services

Rating: 10 out of 10

Incentivized

April 30, 2021

Use Cases and Deployment Scope

We use Cradlepoint NetCloud because of the high mobility of our workforce between our 56 different offices and the many offsite visits our staff do as part of their jobs. We install the agent on every laptop and even on desktop in remote offices in the organization to create a virtual WAN, emulating a hub and spoke WAN with SmartZones, so that each user has access to corporate resources from wherever they are. We use any Internet connection to get seamless access.

Pros

SD-WAN connectivity
Granular Manageability
Internal DNS resolution
Virtual IP Address Management
Site-based access rules

Cons

Their support could be quicker

Likelihood to Recommend

When you need a WAN or a widespread VPN-as-a-Service with high degrees

of security and manageability, agent-based VPN is a versatile way to get

needed connectivity between endpoints. Using the SmartZones feature and

API Key authentication it is easy to deploy, lock down, and is seamless

to the end-user (always-on VPN). Because its agent-based on endpoints,

in addition to other security features, IT is also able to limit access

to resources simply by not installing the application on devices that

remote agent devices shouldn't need to access.

Joe Foran

Director Of Information Technology and HIPAA Privacy Officer in Information Technology at Continuum of Care (501-1000 employees)

Vetted Review

6 years of experience

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SD-WAN done right.

Rating: 10 out of 10

Incentivized

March 8, 2020

Use Cases and Deployment Scope

We use Cradlepoint NetCloud to provide software-defined, secure network access and firewall transversal services for diagnostic telemedicine systems. Within our own company and across the clients we serve, Cradlepoint NetCloud is our go-to platform combining SD-WAN and fault-tolerant Smart WAN management into a single, centralized pane of glass. It is our de facto standard for virtualized network applications.

Pros

Standardization of solution delivery and client management (SD-WAN, Failover, Management, 4G LTE/WIFI as WAN/Ethernet, access control).
NetCloud Manger provides simple deployment, maintenance, configuration, provisioning, and user/virtual network management in one tool.
Equipment is highly robust, reliable, well supported, feature rich.
CradlePoint engineers are highly skilled and very helpful. Top-notch NOC support.
Good variety of solutions for customers of most sizes. From individual to small enterprise, there is a "right-sized" product available with all the high-end features you need, at prices suitable for the audience. Even the smallest and least-expensive routers pack almost all of the enterprise features.

Cons

Cradlepoint NetCloud virtual backplane bandwidth is improving but could limit some very large enterprise customers without creative network segmentation.
Further improvements to simplify NetCloud Manager use would be appreciated.
User license management and compliance tools need to be clarified and simplified.

Likelihood to Recommend

The platform and product selection as a whole covers a lot of range. The pricing is low enough and the levels granular enough that even customers that only need the use of a few features of the product can buy into the ecosystem with reasonable investment and grow with confidence without having paid too much. One thing that this enterprise company gets is this:

Many small companies need enterprise-class features but don't have the user count to justify purchasing enterprise-class solutions. It is not that they don't need advanced features, it's just that enterprise vendors assume that small companies only have basic needs. It is not true, but you can't buy a solution that is only sold in hundreds of seats if you have 25 users in your company.

Cradlepoint NetCloud does a good job of getting this right. You can buy a single seat or hundreds of seats, and the price is truly commensurate with your seat count. Everyone gets the enterprise features, you only pay for the seats you need.

Anthony Stanley

Vice President of Technology and Operations in Engineering at Visio Health and Technical Solutions, Inc (11-50 employees)

Vetted Review

4 years of experience

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Cradlepoint's NetCloud makes VPN as easy as it can get.

Rating: 10 out of 10

Incentivized

March 16, 2017

Use Cases and Deployment Scope

I have been using Cradlepoint's NetCloud product since before they acquired it from Pertino. It is one of my favorite tools. NetCloud is basically a set it and forget it always on VPN connection. One of the main challenges I had supporting my off-site users was troubleshooting their VPN connections which usually ended up being some kind of user error. Ever since I switched to the NetCloud product I haven't had to troubleshoot my off-site connections very often and if I do I can quickly narrow it down to a network issue at their site. I honestly can't remember a time that the issue was VPN based since I switched.

Pros

Support: They are always quick to respond.
The NetCloud service: It has never gone down in the four + years I have been using it.
Pricing is very competitive.

Cons

The portal is a little bit confusing.

Likelihood to Recommend

If you need to use a VPN connection for your office I can think of no better tool for the job. Once you set it up it is so easy to use that you will forget that you have it. If you don't need VPN then you would have no need of the product.

Travis Ellis

IT Manager in Information Technology at Skyhawk Chemicals inc. (11-50 employees)

Vetted Review

4 years of experience

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SD-WAN done right.

Rating: 10 out of 10

Incentivized

March 8, 2020

Use Cases and Deployment Scope

Pros

Standardization of solution delivery and client management (SD-WAN, Failover, Management, 4G LTE/WIFI as WAN/Ethernet, access control).
NetCloud Manger provides simple deployment, maintenance, configuration, provisioning, and user/virtual network management in one tool.
Equipment is highly robust, reliable, well supported, feature rich.
CradlePoint engineers are highly skilled and very helpful. Top-notch NOC support.
Good variety of solutions for customers of most sizes. From individual to small enterprise, there is a "right-sized" product available with all the high-end features you need, at prices suitable for the audience. Even the smallest and least-expensive routers pack almost all of the enterprise features.

Cons

Cradlepoint NetCloud virtual backplane bandwidth is improving but could limit some very large enterprise customers without creative network segmentation.
Further improvements to simplify NetCloud Manager use would be appreciated.
User license management and compliance tools need to be clarified and simplified.

Likelihood to Recommend

Anthony Stanley

Vice President of Technology and Operations in Engineering at Visio Health and Technical Solutions, Inc (11-50 employees)

Vetted Review

4 years of experience

View profile