Cradlepoint NetCloud Engine

Formerly Pertino

I have yet to have any situation where Cradlepoint NetCloud Engine was "less appropirate". It's easy to use and understand and extremely effective for deploying Cradlepoints and maintaining them. The control over the Cradlepoint devices is remarkable, absolute and the product is very well suited and feature rich for the task,

While offering integrations with other products, such as Palo Alto Prisma Access and Zscaler, the root use of this product is supporting Cradlepoint devices through a single, standard interface. By easily allowing remote management of remote Cradlepoint devices, this product is invaluable if you are tasked with maintaining numerous remote locations.

It is much easier to group your devices within NetCloud prior to deployment. We ran into issues of lost/changed settings when grouping devices that had already been deployed.

We have only contacted support once or twice, and they were able to resolve our issue without much difficulty.

Device management is nearly the same as if you logged in locally, giving a familiar feel to the interface. Device group management can be cumbersome when pushing firmware updates.

When you need a WAN or a widespread VPN-as-a-Service with high degrees of security and manageability, agent-based VPN is a versatile way to get needed connectivity between endpoints. Using the SmartZones feature and API Key authentication it is easy to deploy, lock down, and is seamless to the end-user (always-on VPN). Because its agent-based on endpoints, in addition to other security features, IT is also able to limit access to resources simply by not installing the application on devices that remote agent devices shouldn't need to access.

The platform and product selection as a whole covers a lot of range. The pricing is low enough and the levels granular enough that even customers that only need the use of a few features of the product can buy into the ecosystem with reasonable investment and grow with confidence without having paid too much. One thing that this enterprise company gets is this:
Many small companies need enterprise-class features but don't have the user count to justify purchasing enterprise-class solutions. It is not that they don't need advanced features, it's just that enterprise vendors assume that small companies only have basic needs. It is not true, but you can't buy a solution that is only sold in hundreds of seats if you have 25 users in your company.

Cradlepoint NetCloud does a good job of getting this right. You can buy a single seat or hundreds of seats, and the price is truly commensurate with your seat count. Everyone gets the enterprise features, you only pay for the seats you need.

Every time I have engaged support, it has been a satisfying experience. Because they cover such a wide range of applications, I do have to spend more time explaining our intended results and rationale than I would have to do with a more focused vendor, but it's a minor tradeoff for the value of saved time in every other aspect of the solution.

If you need to use a VPN connection for your office I can think of no better tool for the job. Once you set it up it is so easy to use that you will forget that you have it. If you don't need VPN then you would have no need of the product.