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Crown Canyon Systems Applications

Crown Canyon Systems Applications

Overview

What is Crown Canyon Systems Applications?

Crow Canyon Systems offers Applications for Microsoft Office 365, Teams, & SharePoint, implementations that provide IT service desk or help desk, and related functions supporting call centers and customer contact.

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Recent Reviews

TrustRadius Insights

Simple and Intuitive Interface: Users have found SharePoint's interface to be simple and intuitive, allowing for effortless navigation and …
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Service Offering Details

What is Crown Canyon Systems Applications?

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Simple and Intuitive Interface: Users have found SharePoint's interface to be simple and intuitive, allowing for effortless navigation and research. Several reviewers have praised the user-friendly design, highlighting how easy it is to create reference materials using premade templates or by creating their own news articles.

Efficient Customer Support: Many users have expressed satisfaction with SharePoint's customer support. They appreciate the responsiveness of the support team and the effectiveness of being able to assist customers from anywhere. The availability of prompt assistance has been seen as a valuable asset by multiple reviewers.

Powerful Data Management Capabilities: Multiple users have specifically mentioned SharePoint's data management capabilities as a positive aspect. They find these capabilities useful in their daily work, allowing them to effectively organize and manage their content. The ability to track hits and views through built-in analytics has also been highly valued, providing insights into the popularity of their content.

Lag time in Sharepoint forms: Some users have experienced a noticeable lag when using the forms in Sharepoint, which can be frustrating and impact productivity.

Limited mobile app functionality: Several reviewers have expressed the need for a more robust mobile app for customer service agents. They believe that having a dedicated mobile app would simplify usage and provide greater flexibility in their work.

Difficulties with search results: Users have found the search results in Sharepoint to be challenging to navigate. They suggest that implementing filtered search results would greatly improve the usability of the software.

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