TrustRadius Insights
OrthoTrac has solved several business problems for orthodontic practices by streamlining patient account management, treatment tracking, …
Overview
What is CS OrthoTrac?
Carestream Dental, headquartered in Atlanta, offers CS OrthoTrac, a practice management software and patient communication system built specifically for orthodontists.
Recent Reviews
Leaving a review helps other professionals like you evaluate Dental Software
Be the first one in your network to review CS OrthoTrac, and make your voice heard!
Get StartedProduct Demos
CS OrthoTrac Charting Overview Demo - An Excerpt from a Recent Webinar
YouTube
Product Details
- About
- Tech Details
What is CS OrthoTrac?
CS OrthoTrac Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Comparisons
Compare with
Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
OrthoTrac has solved several business problems for orthodontic practices by streamlining patient account management, treatment tracking, and appointment scheduling. Through digital logging of patient accounts, OrthoTrac simplifies the process of keeping track of financials and responsible parties, as well as picking out procedures. As a result, users can easily access vital information all in one place - from what was done at each appointment to financial details - making it perfect for the provision of high-quality patient care.
The Chart feature is a game-changer for many users as it helps doctors have all patient information available at their fingertips – even while working from home. The software also facilitates the creation of custom schedules that maximize production and keep things running smoothly. Furthermore, OrthoTrac helps ensure patients do not go missing, with the system providing a plethora of ways to indicate their treatment status, make notes on the last contact had, and what they are due for next. Overall, using OrthoTrac to its full capability for everything related to a patient's treatment - from initial consultation to removal of braces - has been amazing for many users.
Efficient: Reviewers found OrthoTrac to be efficient, making tasks such as scheduling and adding new patients easier. The software's features reduce the number of choices needed to be made, making it more user-friendly for both front and back office staff. Multiple windows open with different pulls of information on a patient while viewing all their records at the same time provide easy access and eliminate manual searching.
User-Friendly: Users appreciated how easy it was to teach new team members without prior experience with the software, making both offices interchangeable and ultimately benefiting patients. They also found OrthoTrac HIPAA compliant, with easy navigation and accessible to-do lists. The transition from paper filing to digital filing was simple, allowing everything about one patient in their file easily searchable.
Effective Data Collection: According to reviewers, OrthoTrac can collect and display a lot of information such as monthly goals, financial information, referral information, and even hygiene. This feature makes it easier to track progress and identify areas for improvement for individual patients or across an entire practice.
Difficult to Export PAs: Some users have reported difficulty exporting a patient's PAs, which has been an issue for multiple reviewers. This is a minor problem that needs to be resolved in the upcoming updates.
Numerous Bugs: Many bugs have been reported by users, including issues with deleting patients and carriers. These problems have frustrated some customers and need immediate attention from the developers.
Not User-Friendly: The software is not very user-friendly, making it tough to train new employees on how to use it. Several reviewers have found this challenging, leading to frustration when working with the software.