Name: CS OrthoTrac
Rating: 6.5 (5 reviews)
Author: Carestream Dental

Help Desk

Web and Video Conferencing

Customer Support

Image Recognition

Interactive Application Security Testing (IAST)

Service Mesh

Software Repositories

WebOps

Development

Board Management

Business Intelligence (BI)

Collaboration

Contract Management

Email Spam Filter

Supply Chain Management

Enterprise

Accounting

Digital Banking

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Recognition

HR Management

Leave Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Bot Mitigation

Cloud Storage

Data Center Infrastructure Management

Data Observability

Data Privacy Management

Database Load Balancing

Desktop Outsourcing

Enterprise Architecture Management

Ethernet Switches

Fraud Detection

Integration Platform as a Service (iPaaS)

Internet Security

Log Management

Managed IT Service

Network Performance Monitoring

Network Simulation

NoSQL Databases

Packet Analyzer

Single Sign-On

Software Defined Storage (SDS)

Tape Storage

Wireless LAN

Workload Automation

Information Technology

A/B Testing

AI Writing Assistant Software

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Digital Signage

Email Management

Email Marketing

Marketing Analytics

Marketing Automation

Retail Media Advertising

Search Engine Marketing (SEM)

Social Media Customer Service

Social Media Management

Social Media Monitoring

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Presales

Sales

Video Surveillance

Security

Construction Management

Equipment Rental

HIPAA Compliance

InsurTech

Investment Portfolio Management

Vertical-Specific

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OrthoTrac has solved several business problems for orthodontic practices by streamlining patient account management, treatment tracking, and appointment scheduling. Through digital logging of patient accounts, OrthoTrac simplifies the process of keeping track of financials and responsible parties, as well as picking out procedures. As a result, users can easily access vital information all in one place - from what was done at each appointment to financial details - making it perfect for the provision of high-quality patient care.

The Chart feature is a game-changer for many users as it helps doctors have all patient information available at their fingertips – even while working from home. The software also facilitates the creation of custom schedules that maximize production and keep things running smoothly. Furthermore, OrthoTrac helps ensure patients do not go missing, with the system providing a plethora of ways to indicate their treatment status, make notes on the last contact had, and what they are due for next. Overall, using OrthoTrac to its full capability for everything related to a patient's treatment - from initial consultation to removal of braces - has been amazing for many users.

Efficient: Reviewers found OrthoTrac to be efficient, making tasks such as scheduling and adding new patients easier. The software's features reduce the number of choices needed to be made, making it more user-friendly for both front and back office staff. Multiple windows open with different pulls of information on a patient while viewing all their records at the same time provide easy access and eliminate manual searching.

User-Friendly: Users appreciated how easy it was to teach new team members without prior experience with the software, making both offices interchangeable and ultimately benefiting patients. They also found OrthoTrac HIPAA compliant, with easy navigation and accessible to-do lists. The transition from paper filing to digital filing was simple, allowing everything about one patient in their file easily searchable.

Effective Data Collection: According to reviewers, OrthoTrac can collect and display a lot of information such as monthly goals, financial information, referral information, and even hygiene. This feature makes it easier to track progress and identify areas for improvement for individual patients or across an entire practice.

Difficult to Export PAs: Some users have reported difficulty exporting a patient's PAs, which has been an issue for multiple reviewers. This is a minor problem that needs to be resolved in the upcoming updates.

Numerous Bugs: Many bugs have been reported by users, including issues with deleting patients and carriers. These problems have frustrated some customers and need immediate attention from the developers.

Not User-Friendly: The software is not very user-friendly, making it tough to train new employees on how to use it. Several reviewers have found this challenging, leading to frustration when working with the software.

Carestream Dental, headquartered in Atlanta, offers CS OrthoTrac, a practice management software and patient communication system built specifically for orthodontists.

CS OrthoTrac

Dental Software provides the needed administrative and clinical operational support distinct to dental practices while also offering elements like electronic claims, document management, prescription support, etc. Dental Software suites contain financial management and profitability coaching, as well as admin training and support modules.

Dental

CS OrthoTrac Charting Overview Demo - An Excerpt from a Recent Webinar

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