Autotask PSA Pricing

types. The multiple contract types (recurring, time and material, fixed price, per ticket, block hour, and retainer) allow for flexibility in creating

and robust information on each issue Expensive per user charge Extensive configuration time required to get value … point in the lifecycle of a client. Where we stuggled with getting the full value out of the solution is when portions of our business did not adopt

identified a loss of over 1 million dollars for time unbilled consultancy fees using metrics derived from Autotask. Autotask helped us serve our client

Sales. Website. Pricing. … Pricing. Security. Onboarding.

recommend it for companies with less than 10 people or for companies that value quick communication with their clients. I would not recommend it for companies … day/month. It costs waaay more than products that can do the same thing or no-cost open-source products.

a little bit expensive if you are just starting out There are enough features here to take the place of several competing services The cost of Autotask … Autotask is much more well suited to a busy company. It's a little bit price-prohibitive if you only have a couple of employees or not many clients. This … us, having 10 employees and about 200…

for sales efforts, also used by our purchasing and billing departments to charge clients for services, as well as a place for customers to submit requests

contract profitability. After running a few quick reports we realized we were charging about 1/2 what we should have been for fixed rate projects. We track resource

Cost was a factor. Our small company size meant less licenses to pay for each

Isn't the most updated, design wise. Limited revenue and cost reporting. Limited security options. … business model. AutoTask was also more affortable and willing to work with us on cost much more.

modify tickets.) Higher Overall Efficiency (By reducing the clicks-per-action cost and increasing the amount of work-per-X capable by each individual.)