Test your patients, not your patience
September 03, 2021

Test your patients, not your patience

Bishakh Ghosh | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dendi LIS

We use Dendi LIS as a laboratory information system (LIS) partner. When setting up new labs, it is vital that they have software that allows them to automate, scale, and manage all of the workflows and processes.

We have found that Dendi LIS is one of the best software providers in the industry and has a very robust suite of integrations that makes it easy for our labs to grow. Not only that, but they are also able to provide guidance on navigating CLIA, CAP, and HIPAA regulations.
  • Product development
  • Customer service
  • Integrations
  • Instrument automation
  • Analytics
  • Revenue intelligence
  • Not everything is customizable--Dendi LIS has opinions on how to use their system
  • Not the cheapest solution; you get what you pay for though
  • Newer product, so product can be made more mature
  • Billing interfaces
  • Dendi API
  • Lab-to-lab sendout workflow
  • Trusted partner
  • 50%+ faster implementations
  • Providing a total lab solution has helped my business grow much faster

Do you think Dendi LIS delivers good value for the price?

Yes

Are you happy with Dendi LIS's feature set?

Yes

Did Dendi LIS live up to sales and marketing promises?

Yes

Did implementation of Dendi LIS go as expected?

Yes

Would you buy Dendi LIS again?

Yes

Dendi LIS would be a great software partner for healthcare-centric, clinical labs that are growing quickly and need operational assistance. They are good at providing value down the entire healthcare vertical.

Dendi LIS would not be a great fit for R&D-oriented organizations or in environments where CLIA/HIPAA are not important.