TrustRadius Insights
Responsive and Helpful Technical Support: Users have consistently praised Digital WarRoom for its extremely responsive and helpful …
Starting at $10 Per GB Per Month
View PricingOverview
What is Digital WarRoom?
The vendor states they enable users to process, review, and produce electronic documents for under $10/GB/Month. Digital WarRoom includes features needed for eDiscovery. A hosted subscription includes 1 month of training from Senior eDiscovery professionals who can demonstrate the tool…
Recent Reviews
Pricing
Digital WarRoom Single Matter (Hosted)
$10.00
Cloud
Per GB Per Month
Digital WarRoom Pro (On-Prem)
$1795.00
Cloud
Per Year Per License
Digital WarRoom Private Cloud (Hosted Multi-Matter)
$2000.00
Cloud
Per Month for 500 GB Included
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.digitalwarroom.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Competitors
- Tech Details
What is Digital WarRoom?
The vendor states they enable users to process, review, and produce electronic documents for under $10/GB/Month. Digital WarRoom includes features needed for eDiscovery. A hosted subscription includes 1 month of training from Senior eDiscovery professionals who can demonstrate the tool and advise on best practices. DWR also offers an on-premise option for $1795/year/license.
Digital WarRoom Features
- Supported: Data Processing
- Supported: Document Review
- Supported: Document Production
- Supported: Filtering & Keyword Searching
- Supported: Redaction
- Supported: Privilege Log
- Supported: Document Marking/Tagging
Digital WarRoom Video
Review of Digital WarRoom covering these features:
- How to use Filters in Document Review
- The unique "Who to Whom" visualization
- Organizing documents with Binders
You can find more information about Digital WarRoom by visiting www.digitalwarroom.com
eDiscovery Buy...
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Digital WarRoom Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
| Supported Countries | Global |
| Supported Languages | English |
Comparisons
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Reviews and Ratings
(1)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
- Recommendations
Responsive and Helpful Technical Support: Users have consistently praised Digital WarRoom for its extremely responsive and helpful technical support. Many reviewers have mentioned that the support staff has been quick to respond to their inquiries and provide assistance, making them feel supported throughout their experience with the platform.
Robust and Powerful Platform: The platform of Digital WarRoom has been described as robust and powerful by users. They appreciate its ability to process large amounts of data quickly and efficiently. Some users have even mentioned being able to load over 200 GB of email and perform keyword analysis with ease, highlighting the platform's capability in handling complex tasks effectively.
Ease of Use and Intuitive User Interface: Users find the user interface of Digital WarRoom to be easy to use and intuitive. They appreciate that it is similar to other familiar applications like Outlook, allowing for easy navigation and customization of tools. This familiarity makes it effortless for users to adapt to the platform without extensive training or a steep learning curve.
Confusing and Non-Intuitive Interface: Several users have mentioned that the software's interface is confusing and not intuitive, making it difficult to find hidden features and locate what they need quickly. They also felt that the layout and orientation were horrendous, requiring them to rearrange it daily.
Difficult Export Production Functions: Some users found the export production functions to be non-intuitive, requiring tinkering to get right. Additionally, they suggested that the document download feature could be made easier to use as it currently feels cumbersome.
Issues with Ingestion Process: Users have experienced issues with the ingestion process, including instances where it hangs and requires backend support to clear errors. Furthermore, they pointed out the absence of a deposition transcripts database component in the software.
Users commonly recommend the following:
- Take a quick product tour to be impressed with the software. Reviewers have found this helpful in understanding the capabilities of Digital WarRoom.
- When contacting the support team, have all necessary documents and passwords ready. This ensures a smoother process and faster resolution for any issues or inquiries.
- To avoid additional costs or delays, it is advised to request everything needed upfront. This ensures that all necessary components are included in one package.
Overall, users believe that Digital WarRoom is suitable for small to medium document review and production needs, thanks to its cost-friendly platform and supportive team. Taking a product tour, being prepared with documents, and requesting everything upfront are recommended strategies for optimal use of the software.
Reviews
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July 07, 2021
Great product for small litigation/document reviews
Digital WarRoom is being used to review documents to respond to discovery. It is used by litigation paralegals throughout the firm.
- Allows for easy review of emails
- It is very easy to upload documents
- It also allows for easy production of documents.
- It would be nice to be able to export documents prior to endorsing, for ease of attorney or client review
- It would also be nice to export documents with pending redactions for attorney review prior to production. Oftentimes, we need to send suggested redactions to clients who aren't users of the database.
- Document review
- Reasonable pricing
- Excellent tech support
Digital WarRoom is a great resource for small litigation matters and is also a good value when compared to other products in that respect. It saves our clients money on those smaller matters.