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Drupal Reviews and Ratings

Rating: 6.6 out of 10
Score
6.6 out of 10

Community insights

TrustRadius Insights for Drupal are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Extensibility and Customization: Users highly appreciate the extensibility and customization options provided by Drupal's wide range of contributed modules. Many reviewers have stated that this flexibility allows them to tailor the software to their specific needs, enhancing the overall value of the platform.

Cost-effectiveness: The open-source nature of Drupal is seen as a major advantage by users, with many stating that it eliminates ongoing licensing costs. Reviewers mention that this cost-effectiveness makes Drupal an attractive option for those on a tight budget.

Strong Community Support: Users highly value the fantastic open-source community surrounding Drupal. Several reviewers have mentioned that they appreciate the community's readiness to help and provide solutions to any problems encountered. This support system is seen as invaluable, ensuring users have necessary assistance and resources to overcome challenges while using the software.

Reviews

85 Reviews

In my opinion, Spectacular disappointment that keeps twisting the knife

Rating: 2 out of 10
Incentivized

Use Cases and Deployment Scope

We used Drupal for our large ecommerce and blog site. We originally went with it because at the time, it was more customizable than Wordpress. Or so we were told. We have done many customizations to the checkout interface and product pages. We have had our site on Drupal for over a decade.

Pros

  • Modular design offers customizability
  • Some important functionality built in
  • Community of contributors for add-on modules

Cons

  • In our experience, the upgrade process is horrendous or nonexistent
  • I think the amount of things that need a coder to change is too high
  • In my opinion, it is not user friendly or intuitive

Likelihood to Recommend

I say, if you hate Wordpress and other options, then using Drupal might be for you. Otherwise, I think Wordpress beats Drupal in every way hands down. We've used Wordpress for all our other sites after the ONE Drupal site, and we're looking to move off it on that one last site as well.

Vetted Review
Drupal
10 years of experience

Drupal is a user-friendly software to help market your business.

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

Drupal is our current CMS that we use to host our website for our financial services firm and it's subsidiary. I publish articles on our website to provide landing pages for our Weekly Newsletter email, publish media mentions and press releases, create tokens for rate changes, update website pages to keep up with content changes and upload PDFs to our website.

Pros

  • Drag and drop functionality is easy to use
  • Easy to switch between straight text and HTML content
  • Ability to easily have multiple environments so that pages can be built in b/c-stage before they are approved and published
  • Solid user experience where it's clear how to navigate the platform

Cons

  • Content changes don't always update unless you clear cache in Aquia Cloud platform and Cloud Flare
  • When you do clear cache in Drupal, the website temporarily runs a little slower
  • Requires technical knowledge to build additional website features

Likelihood to Recommend

Overall, I would give my rating of Drupal a 7/10 because there is an easy user experience for those without a website background but there is some technology work required to build more website capabilities that aren't as user-friendly. Drupal is specifically well suited to update content (like changing Relationship Manager cards when there is employee turnover), post announcements (putting up a holiday banner to let our customers know the dates we will be closed over Thanksgiving, Christmas, etc., and creating a sophisticated website hierarchy of pages (for our firm, several dropdowns depending on if you're looking for personal banking, business banking, investment banking, about us, etc.).

Vetted Review
Drupal
3 years of experience

Robust and scalable solution for the enterprise.

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We have been working on Drupal as a team for over five years and have been providing solutions in the e-commerce space. We have found it somewhat complex for the clients, but at the same time, it offers great flexibility for the development team. We highly recommend Drupal to our potential clients.

Pros

  • Robust and scalable.
  • Highly secure.
  • Highly customisable.

Cons

  • Themes
  • Setup
  • Integration

Likelihood to Recommend

We developed a corporate website using Drupal, which features a large number of static pages and several dynamic functions, including a contact us form, location finder, and job posting. We utilized Drupal with some customization to achieve the desired functionalities. We have also worked on e-commerce sites using Drupal, and there is a scope for improvements, specifically in cataloging.

Vetted Review
Drupal
5 years of experience

Great for web developers learning curve for content editors

Rating: 5 out of 10
Incentivized

Use Cases and Deployment Scope

building out new stories on a corporate newsroom, creating new pages for audiences to learn more about the business, creating a press center for media to download relevant assets, publishing press releases, publishing external facing business updates, hosting an about us page, etc.

Pros

  • developer tools
  • secure CMS
  • simple web design

Cons

  • needs a more intuitive user interface
  • simpler taxonomy and nomenclature for broader audiences
  • more dynamic design options

Likelihood to Recommend

I'd only recommend Drupal for developers or coders. I wouldn't recommend it for editorial purposes.

Drupal Is A Solid Choice For Seasoned Programmers.

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

Over the years, we've tried out a lot of different CMS systems to create marketing and e-commerce websites for various divisions of the company. Drupal has been around for a long time, and we've given their CMS a ride in hopes of creating a website to showcase some of our company's products and information to visitors from targeted pet groups in our industry.

Pros

  • It has excellent security features and consistent updates.
  • It allows for extensive customization with the integrated themes and core code, especially when you first install it. This allows our dev team to get creative with marketing initiatives.
  • There is a large online community of Drupal users that consistently help answer any questions and issues

Cons

  • This is not an easy CMS to work with if you don't have a good understanding of website development. It isn't "plug-and-play" like Wordpress or Shopify.
  • Over time, doing major updates to the system can be taxing, especially if you aren't well-versed enough in doing system updates in line with your "child" theme and code.
  • The CMS can become somewhat cumbersome with server resources if not carefully optimized while you build and customize it to your liking.

Likelihood to Recommend

Drupal is well-suited for development teams seeking flexibility to scale on a dependable and secure coding platform. However, I would not recommend it to average developers or those looking for a more plug-and-play style CMS to get up and running quickly. It's also not the best solution for very large (database-heavy) websites, as the system can bog down server resources with its code.

Great tool for tech savvy users

Rating: 5 out of 10
Incentivized

Use Cases and Deployment Scope

We used Drupal for our website design through our web developer. We were able to customize the look and feel of the website and manage the content quickly. By using Drupal for website design, we were able to make changes in real time as opposed to needing to create a trouble ticket and waiting for support to update website content.

Pros

  • Website Design
  • Drag and Drop Editor Functionality
  • Great website templates

Cons

  • Updates are not streamlined
  • Not many free themes
  • Customer support is not the best

Likelihood to Recommend

There were some aspects, such as the drag and drop capabilities that we liked about Drupal, however, whenever customer support was needed, we had difficulty making a connection. Tasks that required additional support often led to us needing to create a trouble ticket with customer service. I was able to find some videos online that provided assistance, but for more challenging needs, it was a challenge getting the answers we needed.

Drupal is an amazing tool for dynamic web applications.

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

I use Drupal for more complex web applications and sites. Drupal is a very dynamic tool that can fit many different projects, from a simple website with dynamic content or user access to more complex applications like multiuser social sites. Drupal is a great tool to learn how to apply, although it helps to know PHP and how to customize a website's design (HTML/CSS).

Pros

  • Generate complex websites.
  • Allow different level user roles.
  • Create multi-site applications that have multiple mini-sites on one domain.
  • Build a complex dynamic website for corporate use.

Cons

  • Debugging can be difficult when modules conflict.
  • Permissions can be confusing if you’re not sure of user roles and how they function.
  • A better default image taxonomy and organization would be nice, sans dedicated module.

Likelihood to Recommend

Drupal is best suited for a dynamic website that needs customization and may need different user roles. It’s also great at learning to build a complex web application without knowing how to code a complex website. Although it can be implemented with minimal coding, knowing how to debug is almost necessary.

Drupal - Not Recommended for Non-Developer Teams

Rating: 3 out of 10
Incentivized

Use Cases and Deployment Scope

We used Drupal to build our website. It was incredibly limited and difficult. Because we are a nonprofit organization, many of our staff are volunteers or part-time. This made it very difficult to make updates, because managing and editing the site were not user-friendly processes. We moved to WordPress, which gave us so many more options (plugins) to create a manageable user interface and to train our volunteers to work within the website and keep things organized and updated. We're very happy we switched even with the initial cost of transitioning.

Pros

  • Options for many languages
  • Options for developers
  • It's open-source

Cons

  • Not user-friendly
  • No central support
  • Not compatible with many of our plugins
  • Good themes cost money
  • Need lots of support from developers

Likelihood to Recommend

Drupal might be a good place to build a website if you are a developer and know exactly what you want and how to code it. Additionally, if the website will only ever be modified by developers. In situations where it would eb beneficial to have many people access the website (who are not developers), I'd highly recommend going with a different tool.

Drupal! You beauty!

Rating: 10 out of 10

Use Cases and Deployment Scope

<ul><li>To develop content oriented and transaction oriented sites</li><li>Non technical users can easily build sites using Drupal</li><li>Drupal 8 and above have responsive design included.</li><li>Easy access to inline edit mode that directly allows the users to edit components then and there without having them to move to a whole new page as in case of full page edit mode.</li></ul>

Pros

  • Content revisions
  • Content translations
  • Database and server logs
  • Error backtrace
  • SEO

Cons

  • Can be overwhelming to new users
  • Integration with APIs requires full Drupal technical knowledge
  • Default package size is large

Likelihood to Recommend

If you have a team that comprises a less number of developers and large number of content writers than Drupal is a must.

It is written using PHP which almost all developers habe experience with or can get easily accustomed to.

Multilingual functionalities of Drupal are exceptional.

Last but not the least, if you are looking for content management systems then look no where Drupal is your answer.

Drupal, a hidden gem in the sea of the content management systems out there, a framework of it's own that goes beyond a common CMS

Rating: 10 out of 10

Use Cases and Deployment Scope

We use Drupal daily, that's our main driver for any websites and apps we are developing, this has been the case for the past 12 years for me personally, the scope is as wide as a small local webshop to large enterprise organizations, connecting multiple websites as services to each other, we also use Drupal as a content hub as a headless CMS, or just fetching data off of it with exposed API

Pros

  • Well structured entity definition
  • Designed to be extended, everything can be extended/connected to each other
  • API-first design with the latest versions
  • Great developer experience
  • Huge community, all driven off of open-source contributors

Cons

  • Developer onboarding experience
  • Better marketing materials
  • Better out of box experience
  • Faster innovations/integrations with Javascript ecosystem

Likelihood to Recommend

Well, I'm definitely biased, I've been working with Drupal for 12+ years, and I can say it's appropriate for any size/scale of a project, whether it's a small catalog website or a huge corporation. If I want to dial it down to a specific use case, Drupal is best what most customers/clients that have high-security standards, and need to have extensive editorial experience and control over their website's architecture. Due to its core design, Drupal can connect with each part of its own and any external third-party resources quite easily. For a less-suited scenario, I might say that if you don't have enough budget to get proper work done, sometimes just using WordPress with a pre-designed theme might sound better to you, but if you have the budget and the time, always go with Drupal