Overview
What is Dusk IOP?
A workforce productivity software, that shapes around the user's business by design. Users can manage programs of work down through projects, jobs, tasks and resources as one. Plan from 12+ months down to on the day, including quick re-assigning.Designed…
Pricing
Lite Plan
$19
Team Plan
$29
Business Plan
$49
Entry-level set up fee?
- $8,460 one-time fee per installationOptional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $19 per month per user
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is Dusk IOP?
Dusk IOP Features
- Supported: A no-code approach, so users without any IT expertise can get started
- Supported: Forecasting of long term and short term workloads. Reduce costs with the right staff, on the right jobs, at the right time.
- Supported: The Dusk IOP can be extended with integration services to other Finance, HR, Sales and Asset systems
Dusk IOP Video
Watch Dusk IOP overview
Dusk IOP Integrations
- HubSpot CRM
- Dropbox
- Xero
- Jira Service Management
- Salesforce CRM
- Microsoft O365
- SAP Cloud Connector
Dusk IOP Competitors
- Simpro
- Workflow Max
- Oracle Field Service
Dusk IOP Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Languages | English |
Dusk IOP Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 30% |
Mid-Size Companies (51-500 employees) | 50% |
Enterprises (more than 500 employees) | 20% |
Comparisons
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Reviews
Community Insights
- Business Problems Solved
- Pros
- Cons
Using Dusk IOP as a centralized communications platform has proven to be highly effective for managing field teams. Users have found the software's ease of use and intuitive options accessible, even for those who are new to it. The scalability of Dusk IOP is seamless and intuitive, allowing for easy expansion as the business grows. Reviewers have praised the responsiveness of the Dusk IOP team in resolving any issues that arise. The software's flexibility in collecting and organizing information has significantly improved efficiency in managing business operations. Users appreciate the strong API capabilities of Dusk IOP, which demonstrate the software's industry experience and understanding of client needs. Overall, users have had an excellent experience with Dusk IOP, enabling proactive business management rather than reacting to challenges. It streamlines program and delivery governance, helping users meet customer expectations and resulting in an overall positive experience.
Centralized Workforce Communications: Multiple users have praised Dusk IOP for its ability to centralize workforce communications. This feature has resulted in a game-changing improvement, allowing users to access all necessary information in one place and reducing the previous bombardment of emails and calls from various teams and executives. The increased productivity and real-time progress tracking for technicians have been particularly beneficial.
Seamless Integration with Existing Systems: Many reviewers appreciate that Dusk IOP integrates seamlessly with Hubspot, allowing for compatibility with their existing systems and processes. This integration has facilitated immediate workflow and productivity increases, supporting growth within their businesses and enabling them to handle increased workloads. Users also mention that the company is a pleasure to work with and has knowledgeable staff.
Ease of Use and Customizability: Several users highlight the ease of use of Dusk IOP as one of its best features. They find the software highly applicable to their operations due to its seamless scalability, compatibility with other software, and customizability to meet specific needs. The intuitive functionality, logical setup process led by Dusk, and valuable business insights provided by the software are also mentioned positively by reviewers.
Difficult Forms: Some users have found the forms in Dusk difficult to understand and navigate, leading to frustration and potential errors during data entry. They expressed a need for clearer instructions and more intuitive design. Intricate Backend: Several reviewers have mentioned that the back end of the software can be intricate and sometimes slow to load information. This complexity can make it challenging to access and retrieve data efficiently, which may impact productivity. Steep Learning Curve: A number of users have stated that Dusk has a steep learning curve, particularly for new users. It requires time and effort to become familiar with the software's features and functionalities. However, they acknowledge that as they gain experience, using Dusk becomes easier over time. Updated Maps and Metric Conversions: Users suggested that the software could benefit from updated maps of the US and improved metric conversions. These enhancements would provide more accurate location information and better accommodate international users. Detailed Administration: Reviewers mentioned that administering tasks through Dusk is detailed and intensive. While this level of detail can be beneficial for thorough record-keeping, some users felt it added extra steps or complexity in their workflow. Desire for Push Notifications: Users expressed a desire for notifications to be pushed out from the platform. Although they acknowledged that custom notifications could be built within Dusk, having automatic push notifications would enhance communication efficiency. Positive Deployment Experience: Users reported no negative experiences during deployment or while working with Dusk Mobile. This indicates a smooth implementation process without major issues or setbacks