Dusk IOP

A workforce productivity software, that shapes around the user's business by design. Users can manage programs of work down through projects, jobs, tasks and resources as one. Plan from 12+ months down to on the day, including quick re-assigning.

Designed to enable organisations from large to small across office and field to run their operations safely and more efficiently. From Program Management to Project Management, then down to the Jobs and Tasks themselves across employees, contractors, customers, and suppliers in a unified manner. A "no-code" product means its designed for business users to setup from day 1.

Allocate resources or crews, view progress of all work in real-time through multiple views from Gantt charts, calendars and map views. Field supervisors can prioritize tasks, set up constraints, and track completion statuses through coloured indicators.

Business users can drag-and-drop elements within the form builder’s interface and create custom forms for field data collection and inspection, without needing IT help. Dashboards allow stakeholders to visualize profitability, SLAs, work statuses and also schedule reports for staff or customers.

The Dusk IOP offers API integration with various third-party applications such as HubSpot, Slack, Xero, Jira, Microsoft Excel, Dropbox, and others. Secure single on with Microsoft means user management is centralised and secure. Flexible import wizards cater for existing spreadsheets to help users get started or work with system limitations of other products.

Configure timesheets according to project requirements, perform resource forecasting, record expenses, and track the time spent.

It also offers features such as timestamps, route optimization, geofencing, data import, workflow automation, and dispatch.

Design and automate workflows for everything from requests, service warnings and approvals in the Workflow Automation module.