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Dynatrace Reviews and Ratings

Rating: 8.3 out of 10
Score
8.3 out of 10

Community insights

TrustRadius Insights for Dynatrace are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Dynatrace is a versatile software that offers a wide range of use cases for monitoring and optimizing applications and infrastructure. Users have found the tool to be extremely valuable in measuring the performance of key business applications and enabling error analysis and outage remediation. Dynatrace is utilized by organizations to monitor applications and infrastructure, both on-premises and in the cloud, providing operational support to infrastructure and application teams by rapidly identifying and resolving problems. The software is also instrumental in providing automation capabilities, empowering different departments to onboard and benefit from its monitoring capabilities. With its ability to catch issues before they impact customers, Dynatrace ensures availability, performance, and root cause analysis for tier 1 applications. It proves to be essential for troubleshooting incidents, conducting health checks, and gaining insight into dependencies for business and product engineering operations teams. Additionally, Dynatrace offers robustness that allows managing large environments with a small team. Being rolled out across the organization, it helps accelerate deployments to modern technologies and streamlines problem detection. Overall, Dynatrace serves as a crucial tool in understanding critical application issues, improving customer satisfaction, increasing the frequency of deployments, addressing performance issues, and making informed business decisions.

Reviews

344 Reviews

Something becomes truly beneficial when you understand its value and know how to use it effectively

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Proactive monitoring for business transaction that able to monitor upstream and downstream business transactions that impacting customer transactions

Consolidate noisy alerts and able to determine the actual root cause and impact.

Easy to navigate dashboard that provide pure paths and service flow modelling of the entire business transactions and engage the right support group to manage the incident mgmt promptly.

Pros

  • Automate Service to Service Modelling and Transactions
  • Proactive Application service monitoring to derive the impacted transactions
  • Log Monitoring that able to correlate with the Alerts.

Cons

  • Require Technical Skills and Understanding of the Application Services Flow
  • Developer requires to incorporate the monitoring in place for before Operation able to understand the error been trigger.

Likelihood to Recommend

Best :- for those have complicated Business Service Model that transverse to multiple services with High Customer transaction that difficult and time consuming to find.

Least :- Infrastructure monitoring as there are many better availability tools in the market that can do similar or better

Vetted Review
Dynatrace
12 years of experience

A Contributor's Viewpoint on Dynatrace

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use Dynatrace in the organization and my area in particular by having it monitor our clusters. The overall scope of our use case is only for monitoring our clusters, but also all of our infrastructure devices to ensure there is nothing wrong going on with them during our daily operations.

Pros

  • Dashboards
  • Real-time monitoring
  • Analytics
  • Performance Predictions

Cons

  • Ease of use for newcomers

Likelihood to Recommend

If your organization operates at a larger scale, I think having Dynatrace is a great way to ensure that your infrastructure is working and performing as intended. It provides excellent real-time monitoring of your infrastructure, can integrate with many different tools that you may use currently (ServiceNow, Red Hat, Cisco, Juniper, etc.), help predicate performance trends with your devices, and more. I do not know how beneficial it would be for a smaller-scale organization in terms of cost because there are probably cheaper alternatives that can do the same, just not with all the bells and whistles that Dynatrace has.

Vetted Review
Dynatrace
1 year of experience

Dynatrace a handy swiss-knife in your tool kit

Rating: 8 out of 10

Use Cases and Deployment Scope

We use it to fine tune the new features in lower environments before pushing to Production. It also helps in monitoring apps performance in Production and get alerts when not in good shape

Pros

  • Ability to drill down service calls
  • Trend report on a services performance over time
  • Ability to share the analysis reports for team's further analysis

Cons

  • Navigation through the dashboard has a painful learning curve
  • Data retention is limited to 2~3 weeks

Likelihood to Recommend

Application performance measurement is the super x-ray tool that will help in tracking and finding the root cause of any degradation or failures in your tech stack. Trending reports are a bonus to keep track of the app health over time and impact of recent updates pushed on to them.

Vetted Review
Dynatrace
8 years of experience

Tracing the heck out of it!(no pun intended)

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Dynatrace is used to monitor the health and other metrics of the oracle servers and other servers that are added in the UI. UI is quite nice and its easy to look for metric graphs and generate graphs according to requirement. Currently they have automated every process via github and jenkins and its better than before.

Pros

  • Metrics addition to the UI.
  • Graphs and all generation in the UI.
  • Alerting mechanism also work like a charm.

Cons

  • UI can be a little more user-friendly from non-tech perspective.
  • Alerting mechanism needs to be more seamless.
  • Performance issues with some versions which leads to lots of incidents.

Likelihood to Recommend

If you'd like a UI to monitor your servers and get the metrics in the form of graphs and all that fancy stuff you can go for it.

Along with that if you want alerting setup based on a threshold its a great tool for that.

But there is limited functionality and monitoring with each versions(i think there are 3) which you need to chose according to your project needs.

Benefits of Dynatrace

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Dynatrace for monitoring application performance for the products which are developed using monolithic and microservices architectures. We use it for monitoring various performance metrics such as CPU usage, memory usage, ram usage, garbage collection, heap memory size, thread count for various processes, and for monitoring the frequency of network bandwidth.

Pros

  • Flexible
  • Ease of adoption
  • Multipurpose

Cons

  • Ease of understanding various features
  • Clear documentation
  • Realtime tutorials using qwiklabs

Likelihood to Recommend

Dynatrace can be used for various monitoring purposes. It can also be used for various effects of tracing the memory leakages, garbage collection, heap memory utilization, and the CPU usage of the application for which the Dynatrace is enabled. It can be used for end-to-end application troubleshooting for debugging the issues.

Vetted Review
Dynatrace
2 years of experience

Dynatrace - The king of monitoring tools

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Our team is using Dynatrace as a monitoring tool for the windows application services. It is monitoring the services 24/7 and sends an alert to the application owners if the service is stopped. This has helped us to reduce the downtime for the important and critical services for our applications.

Pros

  • Best application performance monitoring solution
  • Problem detection and diagnosis
  • Centralized dashboard for detailed insights
  • No human intervention
  • Generation of detailed monthly reports for application performance and SLAs

Cons

  • Cost is bit higher
  • Documentation needs to be improved
  • Graphs on the centralized dashboard can be more descriptive
  • More flexibility for users to modify the design of centralized dashboard and options to choose from the components to display and hide.

Likelihood to Recommend

Dynatrace is one of the best options to choose from for automated monitoring. It provides excellent numbers of prebuilt options to start with and on top of that detailed insights about the health check activities for the applications and services. It is one of the best monitoring tools which can be used if you have a large number of applications and wide infrastructure for your deployments.

Dynatrace - Extensive Monitoring Solution

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Dynatrace has helped our application support team to automate the manual monitoring activities of the infrastructure and 200+ application virtual servers(Linux and Windows). We are able to run custom code workflows to perform monitoring on client-defined parameters and SLAs.

Primarily we are using Dynatrace for synthetic monitoring to analyze the server and application performance. This has helped us to get an in-depth analysis of how the applications are performing.

Pros

  • 24/7 monitoring for infra and applications
  • Generation of reports based on user defined thresholds
  • Ability to create custom synthetic monitoring workflows
  • Support for wide range of application technologies for monitoring

Cons

  • More options to be included for web based monitoring
  • Documentation should be included with more scenarios and usage examples

Likelihood to Recommend

Dynatrace is well suited for large enterprises where extensive monitoring has to be performed on a day to to day basis for mission-critical applications. It is one of the best standalone tools available for synthetic monitoring which can be easily integrated with the apps and has multiple customization options for the end-users.

Good Solid RUM to rely on

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

This is a very good tool for APM. It gives very good internals of the applications and the user experience. We have implemented it in our Test and Pod environment for our business-critical application with the UEM. We also have the various dashboards for the app support team, Infra team and the business folks. Along with the dashboard displayed on the large-screen TV in the offshore monitoring team.

Pros

  • Best tool for APM.
  • Best user interface.

Cons

  • Very frequent releases.
  • License cost is high in some forms of the JVM configuration which becomes very expensive.

Likelihood to Recommend

Dynatrace is easy to use and deploy and the user interface is awesome. The dashboards are super easy to add and configure and share. Forum is awesome and the the product incorporates the features requested by the users.

My view: this application performance monitoring tool is one of the best ones I have used...

Vetted Review
Dynatrace
6 years of experience

Know whether to go for Dynatrace after reading this.

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Dynatrace is used for product monitoring on prod and pre-prod environments, including core application, a number of services around it, and databases. It helps to effectively debug through the app, and it increases visibility in the complex environment of production, which has been live for 17 years and is a mix of various technologies and approaches.

Pros

  • Dependency identification
  • User impact analysis

Cons

  • Unreliable--sometimes API changes without a notice or mention in release notes
  • Pricing--obscured, unclear, and fluffy, a lot of time wasted on every purchase

Likelihood to Recommend

Dynatrace performs best on modern infrastructure, strongly depending on a cloud, virtualization, and microservices. In such a setup, Dynatrace is capable of using most of its features in an effective way. For a mixed setup, for instance, the platform that is transforming from monolith to services, Dynatrace appears to be a great tool as well.

It is hard for me to tell what scenario is an absolute no-no for using Dynatrace.

Vetted Review
Dynatrace
2 years of experience

Dynatrace Review

Rating: 7 out of 10

Use Cases and Deployment Scope

It's used company-wide. Dynatrace is being used for monitoring of applications. We use Dynatrace to identify the root causes of the problems for different applications. It is also used to make the developers' lives easier by identifying any performance problems in the application. We use the Davis AI engine to get alerted when there is a problem. We like the dashboarding section of Dynatrace as well.

Pros

  • Service flow
  • Root cause analysis

Cons

  • Usability
  • Role-based authentication

Likelihood to Recommend

Dynatrace is well suited to do application performance monitoring, identify the hotspots, and alert for any issues in the application. It is not to be used for log monitoring. It cannot be used for good dashboarding.