Something becomes truly beneficial when you understand its value and know how to use it effectively
Use Cases and Deployment Scope
Proactive monitoring for business transaction that able to monitor upstream and downstream business transactions that impacting customer transactions
Consolidate noisy alerts and able to determine the actual root cause and impact.
Easy to navigate dashboard that provide pure paths and service flow modelling of the entire business transactions and engage the right support group to manage the incident mgmt promptly.
Pros
- Automate Service to Service Modelling and Transactions
- Proactive Application service monitoring to derive the impacted transactions
- Log Monitoring that able to correlate with the Alerts.
Cons
- Require Technical Skills and Understanding of the Application Services Flow
- Developer requires to incorporate the monitoring in place for before Operation able to understand the error been trigger.
Likelihood to Recommend
Best :- for those have complicated Business Service Model that transverse to multiple services with High Customer transaction that difficult and time consuming to find.
Least :- Infrastructure monitoring as there are many better availability tools in the market that can do similar or better
