Know whether to go for Dynatrace after reading this.
February 11, 2020

Know whether to go for Dynatrace after reading this.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dynatrace

Dynatrace is used for product monitoring on prod and pre-prod environments, including core application, a number of services around it, and databases. It helps to effectively debug through the app, and it increases visibility in the complex environment of production, which has been live for 17 years and is a mix of various technologies and approaches.

Pros

  • Dependency identification
  • User impact analysis

Cons

  • Unreliable--sometimes API changes without a notice or mention in release notes
  • Pricing--obscured, unclear, and fluffy, a lot of time wasted on every purchase
  • Increased visibility of dependencies
  • Made new approach to RUM possible
We selected Dynatrace because it is much more modern and depends on AI, on auto-discovery, and other features, making it really a next-gen monitoring solution. It is not easy to on-board to Dynatrace, as it has an extremely steep learning curve. It is also possible that other solutions are less resource-hungry when it comes to data storage, but Dynatrace is definitely worth reaching for.
I can easily see that support staff are doing their best and frankly speaking, they are doing a great job. I only feel disappointed sometimes, when my questions or concerns are left unanswered, but I am provided with a link to documentation I have already read.

Do you think Dynatrace delivers good value for the price?

Yes

Are you happy with Dynatrace's feature set?

Yes

Did Dynatrace live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dynatrace go as expected?

Yes

Would you buy Dynatrace again?

Yes

Dynatrace performs best on modern infrastructure, strongly depending on a cloud, virtualization, and microservices. In such a setup, Dynatrace is capable of using most of its features in an effective way. For a mixed setup, for instance, the platform that is transforming from monolith to services, Dynatrace appears to be a great tool as well.
It is hard for me to tell what scenario is an absolute no-no for using Dynatrace.

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