Good Solid RUM to rely on
February 24, 2020

Good Solid RUM to rely on

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dynatrace

This is a very good tool for APM. It gives very good internals of the applications and the user experience. We have implemented it in our Test and Pod environment for our business-critical application with the UEM. We also have the various dashboards for the app support team, Infra team and the business folks. Along with the dashboard displayed on the large-screen TV in the offshore monitoring team.
  • Best tool for APM.
  • Best user interface.
  • Very frequent releases.
  • License cost is high in some forms of the JVM configuration which becomes very expensive.
  • TCO would be lower if the planning done aligned with the infrastructure.
  • ROI good in the longer run.
Dynatrace has three key points: ease of deployment, ease of access and a very low learning curve. Also the info provided by the DT agents are easy to understand and relate to root cause. Also the user interface is very simple and can be configured/shared to provide the data to the different teams and the stakeholders of the application across the enterprise.
I wish I could have given the ten points but based on my experience in past I am reducing by two points as the penalty. But I am sure that it will have improved in the past few months. They need some improvement on ticket handling. Overall I appreciate some of the support folks who responded quickly and also were ready to jump on the Webex and get the problem understood to fix it.

Do you think Dynatrace delivers good value for the price?


Are you happy with Dynatrace's feature set?


Did Dynatrace live up to sales and marketing promises?


Did implementation of Dynatrace go as expected?


Would you buy Dynatrace again?


Dynatrace is easy to use and deploy and the user interface is awesome. The dashboards are super easy to add and configure and share. Forum is awesome and the the product incorporates the features requested by the users.
My view: this application performance monitoring tool is one of the best ones I have used...

Dynatrace Feature Ratings