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Endicia is a popular shipping software that helps businesses save time and money by automating their shipping process. Customers have …
Overview
What is Endicia?
Endicia is a provider of internet-based postage services for e-commerce businesses of all sizes, and an Auctane brand (Stamps.com acquired Endicia in 2015, and rebranded as Auctane in 2021). Endicia’s postage and shipping solutions are designed to help save time…
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What is Endicia?
Endicia is a provider of internet-based postage services for e-commerce businesses of all sizes, and an Auctane brand (Stamps.com acquired Endicia in 2015, and rebranded as Auctane in 2021). Endicia’s postage and shipping solutions are designed to help save time and provide access to the better…
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What is ShippingEasy?
ShippingEasy, an Auctane (formerly Stamps.com) company, offers their cloud-based ecommerce shipping platform, providing full support for USPS, UPS, FedEx and integrating with online marketplaces such as Amazon, eBay, Etsy, Shopify, BigCommerce, WooCommerce, Volusion, and others. ShippingEasy allows…
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What is Endicia?
Endicia Video
Welcome to Endicia Shipping School! Learn more about us, please visit www.endicia.com/youtube
Learn more about our leading eCommerce shipping solutions and start your free 30-day trial right here: www.endicia.com/SayEndicia
Endicia Integrations
Endicia Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Endicia is a popular shipping software that helps businesses save time and money by automating their shipping process. Customers have reported that Endicia offers direct integration with BigCommerce and provides excellent discounts for postage rates, making it an excellent option for high-volume shippers. The software's integration with multiple USPS accounts allows organizations to streamline their drop-shipping programs successfully.
Endicia's cost-effective shipping options help businesses keep track of packages in a timely manner while providing third-party insurance coverage. This feature has been praised by users who need to ship non-customer packages as Endicia's tracking numbers make it easy to monitor shipments. Moreover, customers can fully customize shipping labels, which is an incredible marketing tool for improving brand recognition and attracting more business.
Many small sellers have reported that Endicia has been a great transition from paying high label fees on Amazon. Additionally, the software is user-friendly and easy to operate, which is perfect for even the most technologically inexperienced user. Overall, Endicia’s integrated shipping software can save significant time and money for businesses who do high-volume shipping and need full control over their shipping operations.
User-Friendly Interface: Endicia is praised by many reviewers for its user-friendly interface. Users have found the software to be simple and easy-to-use, with a straightforward setup process. More than half of the users mentioned this as a standout feature.
Cost-Effective Option: Reviewers have noted that Endicia offers the same discounts as other shipping software, making it a cost-effective option. Some users appreciated the overall service fee, which they found to be a great deal considering the software's ability to print approximately 150 labels a month. Many users felt that Endicia was convenient and provided good value for money.
Integration with Multiple Platforms: The integration of Endicia with various platforms such as BigCommerce, Shopify, Squarespace, eBay, and PayPal among others has been noted by several reviewers as being versatile and time-saving. This integration allows businesses with multiple sales channels to use Endicia seamlessly without having to switch between different programs constantly.
Difficult to Use: Many users have found Endicia to be difficult to use, with a confusing interface that can make it challenging to print labels or set up shipping preferences. Some users have noted that the lack of descriptive error messaging means they often have to call support to resolve issues, while others find modifying templates cumbersome and time-consuming.
Poor Customer Service: Numerous users have reported poor customer service from Endicia, including long wait times on hold and hit-or-miss technical support that sometimes disavows responsibility for fixing problems between Endicia and QODBC drivers. One user even noted being promised three months of free service as compensation for a mistake but later refused by Endicia.
Technical Issues and Set Up Problems: Several users have experienced difficulties with initial setup and technical issues when using Endicia, including glitches with tools and label printers requiring restarts, trouble detecting international addresses in shipments, and software hang-ups preventing stamps label printing.
Users recommend the following:
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Having a UPS account and an Endicia account is important. Users suggest using World Ship for UPS, particularly for weekend shipping and return labels. They also mention the Zebra Thermal printer, specifically the ZP 450, which works well with Endicia.
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Trying out Endicia is highly recommended for shipping USPS packages. The free version is suitable for those shipping less than 20 orders a day. Users also mention Dazzle, a program that utilizes the Endicia background and is specifically recommended for USPS shipping.
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Giving the free trial of Endicia a go is suggested, especially for those shipping a substantial amount of USPS packages daily (at least 50 or more). Users believe it can save money and be well worth it. However, they also note the importance of obtaining IMPB certification for self-shipping and mention that the software may cause headaches.
Overall, users have a positive opinion of Endicia and highlight its ability to fully customize shipping labels for additional marketing purposes.