TrustRadius: an HG Insights company

Engage121 Reviews & Insights

Score4 out of 10

5 Reviews and Ratings

Get a Demo

Community insights

TrustRadius Insights for Engage121 are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Efficient Social Media Campaigns: Many users have found Engage121 to be particularly helpful in reaching new clients quickly, indicating that the platform is effective in its purpose of running social media campaigns and advertising products.

Industry-Specific Features: Engage121 proves beneficial for the franchising industry and industries with multiple locations. This suggests that the platform has features and functionalities specifically designed to cater to the unique needs of these industries.

Time-saving Content Scheduling: Users appreciate the ability to schedule content ahead of time and have it automatically posted. This feature saves significant time and effort for users, enhancing their productivity and allowing them to focus on other tasks.

Engage121 Reviews

3 Reviews

Enagage121 Review

Rating: 5 out of 10
Incentivized

Use Cases and Deployment Scope

Engage121 is used by editorial staff to post to social media channels using the face of a particular brand.

Pros

  • It does a good job of allowing for scheduling social media posts in advance.

Cons

  • Mentioning other Facebook pages without the help of higher up administrators is not possible.
  • Following other users of Facebook, Twitter, etc. is not straightforward like it is when just using the social media channels themselves.
  • Interaction back and forth is not as easy as on the social media channels themselves.
  • Making edits to already posted content isn't possible.

Likelihood to Recommend

While well suited for posting in advance/scheduling posts, it isn't so good at actual back and forth interaction with other social media users or for following other users.
VK
Valerie King
Associate Editor for BNP Media's National Driller, POB and GeoDataPoint at BNP Media (201-500 employees)
Vetted Review
Engage121
2 years of experience
View profile

+ & - of E121

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Engage121 is a good platform for the franchising industry. You can schedule content and it gets posted on multiple accounts at the same time. This helps keep content consistent as well as take some of the workload off of the different locations. It's a great product for publishing content and running campaigns.

Pros

  • Software updates quickly
  • Customer service with Engage121 is very quick

Cons

  • Uploading images after you start a post
  • Analytics could be better

Likelihood to Recommend

If you are in the franchising or multiple location industry, Engage121 could be very valuable and save a lot of time.
VU
Verified User
Consultant in Marketing (51-200 employees)
Vetted Review
Engage121
1 year of experience

Engaging Engage121

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

Franchisees within our brand would sign up to use Engage121. From the corporate office, I would then submit posts for the franchisees' social media pages. The platform was entirely opt-in for our users. Franchisees would also have the option to either accept the posts via email, or override that function. It helped business owners have a foundation of content on social media, in case they didn't have the time to do so themselves.

Pros

  • Email post approvals to users. Allows for decision of content.
  • Great support team. Easy to work with, and fast and reliable.
  • Multi-faceted, including adding other apps and pages to social pages.

Cons

  • The platform was rather slow, and sometimes glitchy to use.
  • Would like more detailed analytics that breaks down each social page attached to the platform rather than general, over-arching analytics.
  • Pricing is high for the functionality.

Likelihood to Recommend

Who is using the platform? How many users might you have? How often would you be using the platform?
CF
Charlie Foster
Local Marketing Specialist in Marketing at The Dwyer Group (201-500 employees)
Vetted Review
Engage121
1 year of experience
View profile