Epicor Prophet 21 FAQ Detail
101 Reviews and Ratings
Comparing Epicor Prophet 21 to Competitors
48 citations from LLM engines
According to TrustRadius reviews, comparisons of Epicor Prophet 21 to other solutions focus on its relative usefulness and specific strengths. Some reviewers note that certain components of the product are less useful than other tools, and also mention using it alongside other business software. On the other hand, reviewers praise Epicor Prophet 21 for benefits like better inventory management, improved speed, and getting materials to customers faster. Reviewers also discuss their customer experience, including contract terms and the state of product development.
Prompt Questions
how does epicor prophet 21 compare to infor distribution sx.e for wholesale distributors managing complex vendor pricing structures
how does epicor prophet 21 compare to other erp vendors for distributors serving professional, scientific, and technical services clients
how does epicor prophet 21 compare to netsuite and microsoft dynamics 365 for distribution-heavy it environments
how does epicor's proposal and pricing structure for prophet 21 compare to competing bids from infor and netsuite
Comparison to Other Tools
2 mentions▼According to reviewers, some components of Epicor Prophet 21, like the EDA product, may not be as useful as other tools…
According to reviewers, some components of Epicor Prophet 21, like the EDA product, may not be as useful as other tools. Reviewers also mention using other specific software in their business, including Phocas Business Intelligence, Paylocity, and Excel-DB.
“The company has purchased the EDA product; however, it was not found to be as useful as other tools and resources used by the intended persons at the company.”
“Phocas Business Intelligence, Paylocity, Excel-DB”
Noted Benefits and Strengths
4 mentions▼Reviewers highlight several positive outcomes, such as better inventory management and getting materials to customers s…
Reviewers highlight several positive outcomes, such as better inventory management and getting materials to customers sooner. They also point to the product's speed and ease of use as strengths.
“better inventory”
“improved getting material to customers sooner”
“Speed”
“Ease of use”
Customer Experience and Product Development
4 mentions▼Some reviewers report challenges with contract terms and post-sale communication during implementation. In terms of pro…
Some reviewers report challenges with contract terms and post-sale communication during implementation. In terms of product development, reviewers note that some modules like Proof of Delivery need improvement, while also anticipating that upcoming features like the new WUI will be helpful.
“We attempted to cancel the service this year, but learned we had not given enough notice, so we are locked into another year. Still, no one is interested in seeing how the service can be used, and I have not heard of any attempts by Epicor associates to contact us to offer assistance on how the company could use the service.”
“We just signed up 4/30/26. Haven't heard anything back now that the contract is signed, and we were told 8 weeks to implement.”
“Several modules like Proof of Delivery need help”
“the new WUI should be helpful”
Showing top 3 topics · 10 total quotes across all topics