Epicor Prophet 21 FAQ Detail
101 Reviews and Ratings
What is Enterprise Resource Planning (ERP)?
1 citation from LLM engines
Based on TrustRadius reviews for Epicor Prophet 21, Enterprise Resource Planning (ERP) software is a system used to consolidate and manage core business functions. Reviewers describe using the software for inventory management, order creation, quoting, and service and delivery processes. An ERP system also serves as a central hub that integrates with other specialized business applications, such as tools for business intelligence, payment processing, payroll, and electronic data interchange (EDI). Additionally, reviewers highlight the data analysis capabilities of an ERP, which can provide valuable insights for business operations.
Prompt Questions
what is enterprise resource planning software and what functions does it typically consolidate for a business
Core Business Process Management
4 mentions▼Reviewers indicate that an ERP system is used to manage fundamental business processes. These include improving invento…
Reviewers indicate that an ERP system is used to manage fundamental business processes. These include improving inventory management, simplifying the quote-to-order process, and handling service and delivery functions through dedicated modules.
“Improved inventory management”
“Quote to order”
“with new tools - simplifying the order creation process”
“Service module has some bugs.”
Integration with Other Business Systems
3 mentions▼According to reviewers, an ERP system often integrates with other business applications. Examples mentioned include too…
According to reviewers, an ERP system often integrates with other business applications. Examples mentioned include tools for business intelligence, payment exchange, payroll, and electronic data interchange (EDI).
“Phocas Business Intelligence, EPX (Electronic Payment Exchange), Epicor EDI”
“Phocas Business Intelligence, Paylocity, Excel-DB”
“Paylocity, BarTender, Microsoft 365 Business Premium”
Data Analysis and Reporting Tools
3 mentions▼A key function highlighted by reviewers is data analysis. The system provides tools, such as the EDA module, which some…
A key function highlighted by reviewers is data analysis. The system provides tools, such as the EDA module, which some users describe as an invaluable and game-changing resource for their teams. Users also connect the ERP to external BI tools for distribution analysis.
“EDA is probably the single greatest product we have ever implemented from Epicor. An invaluable tool for our org”
“We use EDA and it has been a major game changer for our team members.”
“We use Power BI to drive our distribution honestly”
System Complexity and Performance
2 mentions▼Reviewers note that ERP systems can be complex. Some find the software has too many features for users who are not comp…
Reviewers note that ERP systems can be complex. Some find the software has too many features for users who are not computer-savvy, while others point out that diagnosing performance issues can be difficult due to the system's intricacy, which may require advanced documentation.
“Too complex out of the box - way too many tabs and clicking for those who want simplicity and aren't computer savvy”
“system performance - Epicor Prophet 21 is a complex system, and when it doesn't perform well its hard to tell if we are using it wrong, we need more hardware, or if there are application issues”
“advanced systems documentation - we have access to great documentation for many tasks, but the more advanced tasks don't always have great documentation”
Showing top 4 topics · 13 total quotes across all topics