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Epicor Prophet 21

Score7.9 out of 10

101 Reviews and Ratings

Epicor Prophet 21 FAQs

Answers to the most common questions about Epicor Prophet 21, synthesized from verified reviewer feedback.

What is Epicor Prophet 21?

2 citations
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According to TrustRadius reviews, Epicor Prophet 21 is a business management system used by distributors to handle core processes. Reviewers describe using the software for inventory management, quote-to-order processes, and simplifying order creation to speed up customer deliveries. It is a complex system that some users find difficult to navigate, particularly those who are not computer-savvy. The platform includes various modules, such as a service module and proof of delivery, and offers an analytics tool called EDA, which receives mixed feedback from users. Some reviewers integrate Epicor Prophet 21 with other tools like Phocas Business Intelligence, Paylocity, and Microsoft 365.

Prompt Questions

  • what is epicor prophet 21 and what types of businesses typically implement it

Benefits of ERP vs. Other Business Software

4 citations
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According to TrustRadius reviews, Epicor Prophet 21 offers significant benefits over simpler business software by integrating and streamlining core processes for wholesale distributors. Reviewers report improvements in inventory management, the quote-to-order process, and customer delivery speed. However, this power comes with trade-offs. The system is described as complex, which can be a challenge for less tech-savvy users and can make troubleshooting performance issues difficult. Furthermore, while the system offers integrated analytics tools that some find invaluable, other reviewers state they prefer to use specialized, external business intelligence software. Reviews indicate that businesses often use Prophet 21 as a central hub that integrates with other specialized applications.

Prompt Questions

  • how does a dedicated erp system compare to general small business accounting software as a company scales

  • what are common signs that a growing business has outgrown its current accounting or inventory software

  • how do erp systems built for wholesale distribution compare to general-purpose business software for managing supplier relationships

What is Enterprise Resource Planning (ERP)?

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Based on TrustRadius reviews for Epicor Prophet 21, Enterprise Resource Planning (ERP) software is a system used to consolidate and manage core business functions. Reviewers describe using the software for inventory management, order creation, quoting, and service and delivery processes. An ERP system also serves as a central hub that integrates with other specialized business applications, such as tools for business intelligence, payment processing, payroll, and electronic data interchange (EDI). Additionally, reviewers highlight the data analysis capabilities of an ERP, which can provide valuable insights for business operations.

Prompt Questions

  • what is enterprise resource planning software and what functions does it typically consolidate for a business

Recommended ERPs for Wholesale Distribution

9 citations
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According to TrustRadius reviews, Epicor Prophet 21 is an ERP system with features relevant to wholesale distribution, though reviewers report mixed experiences. Reviewers discuss functionality such as order creation, quote conversion, and modules for service and proof of delivery. However, some reviewers point out that certain modules have bugs or need improvement. The user experience, including a new web user interface, speed, and ease of use, is also mentioned. Some customers express dissatisfaction with customer support, implementation communication, and contract terms.

Prompt Questions

  • which erp platforms are increasingly recommended as businesses modernize their software stack

  • which erp platforms are most frequently recommended for distribution and wholesale businesses

  • what industries and company sizes is a distribution-focused erp system typically recommended for

  • what are the top erp systems businesses consider when replacing outdated inventory management tools

ERP for Manufacturing and Hybrid Operations

30 citations
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Based on TrustRadius reviews, Epicor Prophet 21 is discussed in terms of its general business and system attributes. Reviewers highlight aspects such as quote conversion capabilities, which are relevant for sales processes in various industries, including manufacturing. Additionally, reviews touch upon the system's performance, specifically its speed, and its overall ease of use. These factors are important considerations for any organization, including manufacturers and distributors, looking to implement an ERP system to support their operations.

Prompt Questions

  • what erp platforms are recommended for manufacturers that also handle light assembly and kitting alongside distribution

  • which erp systems are most often recommended for manufacturers that also distribute finished goods to wholesale customers

  • what features does epicor prophet 21 offer for tracking components and kitting in assemble-to-order manufacturing workflows

  • how does epicor prophet 21 compare to epicor kinetic and infor cloudsuite erp for hybrid distributor-manufacturer operations

  • which erp systems are best recommended for sourcing and tracking raw materials and components in light manufacturing environments

  • what batch and lot traceability capabilities should manufacturers look for when evaluating erp systems