Communicate better - Everbridge is a strong mass notification provider
Use Cases and Deployment Scope
We use Everbridge Mass Notification to communicate to our front-line teammates for weather, security, safety incidents that may impact them. Through the COVID pandemic, we have used the tool to record symptoms of teammates or positives to track and screen teammates.
Pros
- Multiple modality to get in touch of teammates.
- Easy to use software.
- Customizable fields and data points.
Cons
- Reporting.
- SMS issues / cost of SMS.
- Customer Support.
Likelihood to Recommend
Everbridge Mass Notification is essential for getting in touch with teammates who may not necessarily have access to company email or for those that don't have a computer. If we need them to respond and give us feedback (on their safety), the tool allows for this. The biggest challenge is the fact that most of our employees do not have company-issued equipment, and therefore, have to use their personal devices to respond, using their own data/cellphone plan.
